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A blank window opens unexpectedly when you start Office Communicator 2007 R2

SYMPTOMS
A blank window opens unexpectedly when you start Microsoft Office Communicator 2007 R2. The blank window disappears when you exit Office Communicator 2007 R2.
CAUSE
This issue occurs because the computer is low on memory.
RESOLUTION
To resolve this problem, apply the update package for Office Communicator 2007 R2 that is described in the following Microsoft Knowledge Base article:
978564 Description of the cumulative update package for Communicator 2007 R2: April 2010
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Properties

Article ID: 983215 - Last Review: 05/11/2010 06:05:45 - Revision: 1.1

Microsoft Office Communicator 2007 R2

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