You enable the Active Directory System Discovery method or the Active Directory User Discovery method on a System Center Configuration Manager 2007 Service Pack 2 (SP2) site server.
You add the paths of some organizational unit (OU) to the Active Directory containers list. The Recursive search option is enabled.
Some OUs that are in the container list and some related child OUs share the same common name (CN).
In this scenario, some of these OUs that share the same CN are not discovered when the Active Directory System Discovery method or the Active Directory User Discovery method runs.
For example, the following OUs are added to the Active Directory containers list.
The "OU1" OU has the following child OUs:
The "OU2" OU has the following child OUs:
In this example, the "TestOU1" OU occurs three times. However, only one "TestOU1" OU is discovered when the Active Directory System Discovery method or the Active Directory User Discovery method runs.
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
To apply this hotfix, you must be running System Center Configuration Manager 2007 Service Pack 2 (SP2).
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace a previously released hotfix.
The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates