Article ID: 98404 - View products that this article applies to.
This article was previously published under Q98404
When you restore a file with Microsoft Undelete for Windows and a file with that name already exists, you receive a message stating "This file already exists." If you type a new filename in lowercase letters, Microsoft Undelete for Windows saves the file to disk with a lowercase filename.
Because lowercase names are invalid in the MS-DOS file allocation table (FAT) system, many programs cannot access the lowercase-named file.
You may be able to correct this problem using the DEL command and the wildcard character (?). For example, if you want to delete "wina20.386", type del ????20.386 at the MS-DOS command prompt and then press ENTER. Once you delete the file, run Undelete and restore the file again.
If this does not work, use a third-party program such as Norton Utilities by Symantec or PC Tools by Central Point Software to change the filename to uppercase letters.
Article ID: 98404 - Last Review: November 16, 1999 - Revision: 1.0
Retired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.