This article was previously published under Q98502
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In Word 6.0 for Windows, characters or drawing objects formatted with darkcolors (such as Dk Magenta or Dk Cyan) print as black or as their non-darkcounterparts (such as Magenta or Cyan) on some color printers. The screendisplays the dark colors correctly, but they print out as black.
In Word 2.0 for Windows, characters formatted with dark colors print thesame as their non-dark counterparts on some color printers. The screendisplays dark colors correctly. For example, Dark Green and Green text aredifferent on the screen, but they both print out as Green.
Microsoft has confirmed this to be a problem in the Microsoft productslisted at the beginning of this article. We are researching this problemand will post new information here in the Microsoft Knowledge Base as itbecomes available.
Select the colored text or drawing objects, copy them, and paste them intoPaintbrush or Microsoft Drawing. This will convert the images to a bitmapformat. You can then copy them or update them back into the Word document.
With the Canon BJC 600, you can change the Media Type to Coated Paper,which allows the printer to print the dark colors correctly. To do this,follow these steps:
In Windows Control Panel, choose the Printers icon.
Choose the Setup button.
In the Media Type list, choose Coated Paper.
Choose the OK button, and then the Close button.
The dark colors will now print correctly to the BJC-600 from Microsoft Wordversion 6.0.
The following table lists colors as formatted in Word and as they print ona color printer:
DeskJet BubbleJet 550C and 600 and Word 2.0 Word 6.0 Word 6.0 Color Prints As Prints As Prints As ----- --------- --------- --------- Black Black Black Black Blue Blue Blue Blue Cyan Cyan Cyan Cyan Green Green Green Green Magenta Magenta Magenta Magenta Red Red Red Red Yellow Yellow Yellow Yellow White White White White Dk Blue Blue Black Blue Dk Cyan Cyan Black Cyan Dk Green Green Black Green Dk Magenta Magenta Black Magenta Dk Red Red Black Red Dk Yellow Yellow Black Yellow Dk Gray Lt Gray Black White Lt Gray Lt Gray White White
Note: The above test was conducted with Windows version 3.1 on thefollowing printers for Word 6.0
HP DeskJet 550C DESKJETC.DRV v5.0 Canon BJC 600 BJC600.DRV v2.0d
and on the following printers for Word 2.0:
HP PaintJet XL PAINT.DRV v2.1 Star NX-2420 Rainbow STAR24E.DRV v1.2 Citizen 200GX color CIT9US.DRV v2.0 HP DeskJet 550C DESKJETC.DRV v3.0, v3.1
The third-party products discussed here are manufactured by vendorsindependent of Microsoft; we make no warranty, implied or otherwise,regarding these products' performance or reliability.