This article was previously published under Q99835
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When you try to open a Works Word Processor file, the hourglass cursormay appear, but the file may never open and no error message maydisplay. This can be caused by incompatible font packs, too manyfonts installed, a corrupt printer driver, or an incompatible videodriver.
If you have Adobe Type Manager installed, disable it from Windows as explained in the "Disabling Adobe Type Manager" section of this article.
When Adobe Type Manager installs, it modifies the SYSTEM.DRV= line in the SYSTEM.INI file to read SYSTEM.DRV=ATMSYS.DRV and adds ATM.SYSTEM.DRV=SYSTEM.DRV.