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Payment, billing, and the Microsoft Store app help

Payment and billing help includes info about how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances.

For the Microsoft Store app, get info about downloading apps and games, and managing your settings.

Get help

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Discover Microsoft Store services including help when making a purchase

We’re here to help you do more with the best-in-class devices, software, games, and resources.

From the dropdown below, select your region and explore what Microsoft Store services are available to you.

Explore Microsoft Store services

Select your country from the dropdown list below

Note: The following Microsoft Store services are only available in the United States. To find services in a different country or region, use the drop-down list above. If your country isn't listed, select All other regions.

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Our promise to you

We’re committed to helping you find and purchase the best product or software that will meet the needs for your:

Family   Business   School

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Virtual workshops and training

Check out our live, interactive workshops and training sessions.

Explore virtual workshops & training

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Need help making your purchase?

Contact a Microsoft Store sales associate to help you with your purchase.

Contact an associate

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Product expert appointments

Book a free appointment with a product expert for personal help with shopping, setup, or training.

Get help from an expert

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Need help with your business? Schedule a free consultation with our business experts

We'll help you determine and implement the best solution for your business. We have a team of experts ready to help you with bulk pricing, setup and deployment, and training.

Talk to our experts

Note: The following Microsoft Store services are only available in Australia. To find services in a different country or region, use the drop-down list above. If your country isn't listed, select All other regions.

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How-to videos

Explore our videos for demos, tips, tutorials, and more.

Explore videos

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Virtual workshops and training

Check out our live, interactive workshops and training sessions.

Explore virtual workshops & training

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Need help making your purchase?

Chat with a Microsoft Store sales associate to help you with your purchase.

Contact an associate

Surface Pro

Our promise to you

We’re committed to helping you find and purchase the best product or software that will meet the needs for your family, your business, or your school.

That's our promise to you.

Learn more

Note: The following Microsoft Store services are only available in Canada. To find services in a different country or region, use the drop-down list above. If your country isn't listed, select All other regions.

Virtual workshop icon

Virtual workshops and training

Check out our live, interactive workshops and training sessions.

Explore virtual workshops & training

Contact us icon

Need help making your purchase?

Chat with a Microsoft Store sales associate to help you with your purchase.

Contact an associate

Surface Pro

Our promise to you

We’re committed to helping you find and purchase the best product or software that will meet the needs for your family, your business, or school.

That's our promise to you.

Schedule a free consultation with our business experts

We'll help you determine and implement the best solution for your business. We have a team of experts ready to help you with bulk pricing, setup and deployment, and training.

Talk to our experts

Surface Hub

Note: The following Microsoft Store services are only available in Canada. To find services in a different country or region, use the drop-down list above. If your country isn't listed, select All other regions.

Virtual workshop icon

Virtual workshops and training

Check out our live, interactive workshops and training sessions.

Explore virtual workshops & training

Contact us icon

Need help making your purchase?

Chat with a Microsoft Store sales associate to help you with your purchase.

Contact an associate

Surface Pro

Our promise to you

We’re committed to helping you find and purchase the best product or software that will meet the needs for your family, your business, or school.

That's our promise to you.

Note: The following Microsoft Store services are only available in the United Kingdom. To find services in a different country or region, use the drop-down list above. If your country isn't listed, select All other regions.

How-to video icon

How-to videos

Explore our videos for demos, tips, tutorials, and more.

Explore videos

Virtual workshop icon

Virtual workshops and training

Check out our live, interactive workshops and training sessions.

Explore virtual workshops & training

Contact us icon

Need help making your purchase?

Chat with a Microsoft Store sales associate to help you with your purchase.

Contact an associate

Surface Pro

Our promise to you

We’re committed to helping you find and purchase the best product or software that will meet the needs for your family, your business, or school.

That's our promise to you.

Get help with your purchase

Contact the sales team in your region if you need help to make your purchase.

Contact Microsoft Store Support

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Surface Pro

Microsoft Store

From Microsoft 365, to Surface devices, to Xbox consoles and games, find what you need at the Microsoft Store.

Browse the Microsoft Store

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