Account & Billing Support
OneDrive support advocates cannot help with Office 365 or Microsoft 365 subscriptions. For help with your Microsoft account and subscriptions, visit Microsoft Account & Billing Help or contact support through your browser.
Important: If you cannot sign in, Microsoft customer support advocates will not be able to help you beyond what you can do for yourself in the account recovery form. To protect your account and its content, advocates are not allowed to change account details or send password reset links.