Back up your Documents, Pictures, and Desktop folders with OneDrive

Back up your Documents, Pictures, and Desktop folders with OneDrive

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You can back up your important folders (your Desktop, Documents, and Pictures folders) on your Windows PC with OneDrive PC folder backup, so they're protected and available on other devices. If you haven't already set up OneDrive on your computer, see Sync files with OneDrive in Windows. There's no extra cost for PC folder backup (up to 5 GB of files without a subscription). See OneDrive plans.

Note: If you're surprised that your files are saving to OneDrive, see Files save to OneDrive by default in Windows 10.

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Set up PC folder backup

  1. If you're prompted to back up your important folders (Desktop, Documents, and Pictures), select the prompt to start the folder backup wizard.

    If you didn't see the prompt or you already closed the wizard, select the white or blue cloud icon in the Windows notification area, and then select OneDrive Help and Settings icon Help & Settings > Settings, then Backup > Manage backup.

    Backup tab in desktop settings for OneDrive

  2. In the Back up your folders dialog, make sure the folders that you want to back up are selected.

    Screenshot of the Set up protection of important folders dialog box in OneDrive

  3. Select Start backup.

  4. You can close the dialog box while your files sync to OneDrive. Or, to watch your files sync, select View upload progress. If you already closed the dialog, to open the OneDrive activity center, select the white or blue cloud in the notification area.

Access your backed up folders on any device

When your files finish syncing to OneDrive, they're backed up and you can access them from anywhere in Documents, Desktop, or Pictures. When you back up your Desktop folder, the items on your desktop roam with you to your other PC desktops where you're running OneDrive.

You can back up a maximum of 5 GB of files in OneDrive for free, or up to 1 TB with a Microsoft 365 subscription.

If you're signed in to the OneDrive sync app on your computer, you can use File Explorer to access your OneDrive. You can also use the OneDrive mobile app to access your folders on any device.

Change PC folder backup settings

If you want to stop or start backing up an important folder in OneDrive, you can update your folder selections in OneDrive Settings.

Important: When you stop backing up a folder, the files that were already backed up by OneDrive stay in OneDrive. If you no longer want those files in OneDrive, you'll need to move them to a local folder on your PC yourself. Any new files you add to that folder on your PC won't be backed up by OneDrive.

  1. Open OneDrive Settings (select the white or blue cloud icon in your notification area, and then select OneDrive Help and Settings icon Help & Settings > Settings.)

    Screenshot of getting to OneDrive Settings

  2. In Settings, select Backup > Manage backup.

  3. To stop backing up a folder, select Stop backup. To confirm that you want to stop backup in the Are you sure you want to stop folder backup dialog, select Stop backup.

    Screenshot of when you stop protecting folders in OneDrive

  4. To start backing up a folder, select any folder that doesn't say Files backed up, and then select Start backup.

Fix problems with PC folder backup

Here are a list of errors you might see when you set up PC folder backup and how to resolve them:

  • The following file type can't be protected: Outlook database files (.pst).

  • Folder protection is unavailable: A common reason for this error is that important folders on PCs that are connected to a domain can't be protected in a personal OneDrive account (when you're signed in with a Microsoft account). For info about data protection solutions, contact your IT administrator. You shouldn’t have this issue with a work or school account.

  • File exceeds the maximum path length: Make sure the entire file path, including the file name, contains fewer than 260 characters. An example of a file path is:
    C:\Users\<UserName>\Pictures\Saved\2017\December\Holiday\NewYears\Family…
    To resolve this, shorten the name of your file or the name of subfolders in OneDrive, or select a sub-folder that's closer to the top-level folder.

  • File exceeds the maximum file size: OneDrive can't sync files over 100GB. Remove these files from the folder you want to protect and then try again.

  • The file name isn't allowed in OneDrive: File names can't start with a space or include any of these characters: \ : / * ? < > " |. Please move or rename the file to continue.

  • The folder isn't selected for syncing: The folder with the error is not syncing to your PC. To resolve this error, open OneDrive Settings (right-click the white or blue cloud icon in your notification area, and select Settings), select Choose Folders, and then make sure the folder you want to protect is selected. If Pictures is showing this error, make sure that Pictures, Screenshots, and Camera Roll are all selected (or don't exist). It's also possible that the OneDrive folder has a different name from the Windows important folder.

  • Important folders aren't in the default locations: The folder with the error contains another important folder and can't be protected until the contained folder is moved. Important folders that may be contained within the folder include: Documents, Desktop, Pictures, Screenshots, Camera Roll, or the OneDrive folder.

  • An unknown error occurred, with error code 0x80070005: If you receive error code 0x80070005, the "Prohibit User from manually redirecting Profile Folders" group policy is enabled. You may find that the files from the folders you selected were moved to identically named folders in your OneDrive folder, and the original locations are empty. Move the folder contents back to the original locations and ask your administrator whether the policy can be changed.

  • Folder contains a reparse point (junction point or symlink): The folder you want to protect contains a special file type that links parts of the file system together. These items can't be protected. To protect the folder, remove the file causing the issue. 

  • Post PC folder backup: OneDrive tries to automatically re-open notebooks that were previously open. In rare cases, some notebooks may not be automatically loaded in the OneNote desktop app after PC folder backup. Workaround for this issue is to reopen the notebooks in the OneNote app using File > Open.

    Caution: Some applications may depend on these links to function properly. Remove only the links that you know are safe to modify.

Learn more

Need more help?

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Get online help
See more support pages for OneDrive and OneDrive for work or school.
For the OneDrive mobile app, see Troubleshoot OneDrive mobile app problems.

OneDrive Admins can also view the OneDrive Tech Community, Help for OneDrive for Admins.

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Contact Support
If you still need help, contact support through your browser or shake your mobile device while you're in the OneDrive app.

OneDrive Admins can contact Microsoft 365 for business support.

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Got feedback?
OneDrive UserVoice is your place to suggest the features you’d like to see us add to OneDrive. While we can’t guarantee any specific features or timelines, we will respond to every suggestion that gets at least 500 votes.

Go to the OneDrive UserVoice.

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