Get the most out of your subscription with expert advice and support from small business specialists.
Business Assist for Microsoft 365 is designed for small businesses to give you and your employees around-the-clock access to small business specialists as you grow your business, from onboarding to everyday use.
Important: Business Assist is only available in the United States, Canada, Australia, New Zealand and South Africa.
Watch: Business Assist for Microsoft 365
Business Assist services
Work with a small business specialist to set up Microsoft 365 features that protect your business and give it a professional look.
All your employees, not just the person in charge of IT, can go directly to Microsoft experts for faster ongoing support.
Learn about underutilized features and get advice on ways to get more value out of your subscription.
Get personalized help moving all your current files (email, storage, documents, and communication) to Microsoft 365.
Our team will pick up the conversation where you left it last. No tickets to track, no robots, no long waiting times.
Regular check-ups that help you stay current as new service capabilities are added, and your company’s needs evolve.
Eligibility for Business Assist
Customers with an active Microsoft 365 for business subscription plan can use Business Assist for help with onboarding, migration and management services. Your organization must have 25 or fewer user licenses.
Important: Business Assist is only available in the United States, Canada, Australia, New Zealand and South Africa.
Get Business Assist
Only organizations that are eligible will see the option to buy Business Assist. Business Assist costs $5 per user per month. Here's steps on how you can buy Business Assist.
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In the simplified view of the Microsoft 365 admin center, go to the Subscriptions tab and select Add products.
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On the Purchase services page, Select Details on Business Assist for Microsoft 365 and complete your purchase.
Contact Business Assist specialists
Contacting Business Assist specialists is simple and fast. Any user who has a Business Assist license can just send an email to our specialists to get started.
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From Outlook, or any email platform of your choice, send an email with your issue to: businessassist@microsoftsupport.com.
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One of our Business Assist specialists will get in touch with you quickly.
