Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Note: To cancel another Microsoft subscription, such as a non-trial Microsoft 365 subscription, see How to cancel your Microsoft subscription.

You can cancel your Microsoft 365 Family trial within 30 days of signing up and you won't be charged.

  1. Sign in to the page using the Microsoft account that's associated with your Microsoft 365 Family trial. We can help if you can't remember the Microsoft account or password you use with Office.

  2. Under your Microsoft 365 subscription, look for the Expires on date or a Cancel link as described below.

    • If you don't see a Cancel link, and you see Paid with and None, your trial will end on the Expires on date. You don't need to cancel because no future payments will be made.

    • If you see a Cancel link under Microsoft 365 Family, select Cancel to cancel your trial.

    • If you don't see a Cancel link and you see a Turn on recurring billing link, recurring billing is turned off. Your trial will end on the Expires on date. You don't need to cancel because no future charges will be made.

After you cancel, you can use Office in View Only mode or uninstall Office

You can continue to use Office for a short time after your trial ends. Eventually, Office will run in View Only mode and will show Unlicensed Product notifications. You’ll still be able to open and print your documents, but you won’t be able to edit them or to create new ones. You’ll also lose access to the services that are included with your subscription, such as extra OneDrive storage and Skype minutes. This also applies to anyone you've shared your trial with.

You can uninstall Office from your PC and uninstall Office from your Mac at any time.

Note: If you need to create or edit Office documents, you can use online versions of Word, Excel, PowerPoint, and OneNote for free at To learn more, see Get started at If you're using a Windows 10 device, you may already have the free Office Mobile apps installed. To learn more, see Office Mobile apps for Windows 10: Getting started.

Still need help?

Contact our support team for help.

Leave us a comment

Were these steps helpful? If so, please let us know at the bottom of this topic. If they weren't, and you're still having trouble, tell us what you were trying to do, and what problems you encountered.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Find solutions to common problems or get help from a support agent.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!