Content Sharing Error

Support for Office 2010 ended on October 13, 2020

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If you run into issues sharing content in Lync 2010, try the following steps to resolve the problem.

  1. Make sure that you can connect with contacts successfully before trying to share content, because content sharing typically relies on having a connection with the contacts whom you intend to share with.

  2. If you are trying to share content with multiple contacts, try sharing with just one contact first. This step can help you determine if the issue involves conferencing or peer-to-peer communication.

  3. If you are sharing a file, try sharing your desktop instead. This step can help you determine if the issue involves configuration or connectivity problems.

  4. Test to confirm that devices such as audio speakers are connected and functioning properly? If other devices are working, then it is likely a configuration issue with content sharing.

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