Related topics
Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Every business, from the biggest corporation to the smallest mom-and-pop store, is task-oriented---getting things done in the right order, by the right people, and at the right time. Teams helps you to create, assign, and track tasks collaboratively with others to help you keep your business organized and running smoothly. 

Create new task lists 

Shared task lists are tasks that you or others have created in group and one-to-one chats. You can create as many task lists as you like to cover every aspect of your business from administrative tasks to ongoing projects.  

  1. In a chat, select Add a tab  Plus sign icon  at the top of the chat window. If you don’t have a chat going, it’s easy to start one. Just select Chat > New chat and invite someone.

  2. In Add a tab, select Tasks.

  3. Type the name of the new task list in the Tab name field and select Save.


  • You can always find and edit task lists by selecting the chat in which they were created.

  • To rename or remove a task list at any time, choose the task list tab you want to change. Next, select the down arrow next to the list name and then choose Rename or Remove.

Add tasks

Now that you’ve got a task list or two, it’s time to add tasks to them. You can assign tasks to others (or yourself) and set priorities and due dates as you create them or add this info later. This way, you can work on a list of tasks until they are ready to go.

  1. Choose a tasks list and then do either of the following: 

    ► If you’re adding your first task to a new or empty task list, enter a name for the task in the New task field and select Create task Progress.  

    ► If you’re adding another task to an established task list, select Plus sign iconAdd a task, enter a name for the task, and then select Create task Progress. Repeat this for each additional task.

  2. When you’re done adding tasks, select the Chat tab. The task list will be shared with everyone in the chat. Also, anyone who’s assigned a task will receive an alert in their activity feed.

Tip: Tasks don’t have to be assigned to anyone—you can use a list of tasks as a checklist, or for others to choose from. 

Manage tasks

Creating tasks is just the start. From there, each task can be assigned, scheduled, tracked, and so on.  
Choose the task list tab that you want to manage at the top of a chat. Then either choose the action at the top of the task list or select More actions  <null> in the task that you want to update.  
Actions include: 
Progress   Set progress to Not started or Completed 
Assign  Assign the task to one or more people 
Priority  Set the task’s priority to Important or Medium 
Due date icon  Add or update a due date for the task 
Delete  Delete task

Note: Task notifications appear in group notifications, Teams notifications, mobile notifications, and others depending on settings and context. 

View active or completed tasks and filter tasks by keyword

  • To view all active or completed tasks, go to the All Active/Completed drop-down arrow  Down arrow at the right of the task lists tab. Change the option if it’s not currently set to the view that you want.

  • To filter and sort tasks by keyword and preset values, select the Filter drop-down arrow  Down arrow at the right of the task lists tab. In the drop-down menu, enter a keyword (optional) and choose as many of the preset values as you want to filter tasks. Remove a preset value by choosing it again from the Filter menu or select Clear to remove them all.

Mark tasks as complete 

Select the task list tab at the top of a chat, then choose the radio button next to the completed task. But don’t worry, you can always view completed tasks again. This way, you can keep a running list of completed tasks as well as active ones. Tasks remain visible until they’re actually deleted.  

Manage your business with task lists 

Business projects are often manageable through business cases in the form of curated task lists. These typically include the process or steps, each role in the process, or who is responsible for completing each task—just to name a few. 

Tips to help manage your business by using task lists and tasks:

  • Add multiple tasks list tabs in any chat with custom names for each tab. You can create as many tasks lists as you wish.

  • Name each tasks list tab by role, project, department, due dates, vendor, and so on.

  • Anyone can create tasks and task lists and assign them to others or themselves.

  • Tasks don’t need to be assigned to anyone. They can be used as a checklist or for others to choose from.

Related links

Add, edit, delete, and complete tasks

Create a new task list

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!