Error code 30182-1 (2) when updating Office

When you update Office you may see error code 30182-1 (2).

The error code 30182-1 (2) can occur during an Office update if the administrator in an organization used a custom source location to install Office updates.

How to fix

If you're not an ITPro and you received this error, contact your IT or Help Desk department.

If you're the administrator responsible for installing Office updates to computers throughout your organization, to fix this error you can do one of the following:

Option 1: Update the ODT

Add the AllowCdnFallback=”True” to the configuration.xml file used with the ODT.


  <Add OfficeClientEdition="32" AllowCdnFallback="True">
    <Product ID="LanguagePack">
      <Language ID="ja-jp" />

See AllowCdnFallback attribute (part of Add element) for more information.

Option 2: Add a registry key

Warning: Serious problems might occur if you modify the registry incorrectly. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved.

Add a registry key to allow the following:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\ClickToRun\Configuration\AllowCdnFallback : "True"

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