Get access to Microsoft Bookings

This topic describes how to enable and disable Microsoft Bookings in your organization. It also explains how you can assign licenses to your users so they can use Bookings.

Access Microsoft Bookings

The Microsoft Bookings app is available to use by default for Office 365 Education A3, Office 365 A5, and Office 365 Business Premium subscriptions. If your IT administrator has granted you access to Bookings, you can access the app via Office online.

In Office online, you can access the Bookings web app from the app launcher or from office.com. Follow the steps in the Set up Microsoft Bookings topic for next steps. 

Additional Availability

Bookings is currently available in the Germany and Gallatin cloud instances.

The Bookings web app will be available to GCC G3 and G5 customers in mid-August. This release includes only the Bookings web app, and it will not include the Bookings API in Microsoft Graph or the Bookings app in Teams. The online meeting feature within Bookings is not impacted, and it can still be used to schedule virtual appointments hosted as Teams meetings.

Turn Microsoft Bookings on or off

Bookings can be turned on or off for employees at your organization, both for your entire organization and specific users. When you turn on Bookings for users, they can create a Bookings page and calendar and allow other people to book time with them.

Turn Bookings on or off for your organization

  1. Sign in to Microsoft 365 admin center. You must be a global admin. Where to sign in to Microsoft 365 for business.

  2. In the admin center, go to Settings > Settings and select Bookings.

  3. Select the checkbox for Allow your organization to use Bookings to enable or disable Bookings for your organization.

    1. Turning off Bookings will disable all access to the service including creation and management of Bookings pages.

  4. Select Save Changes.

You can also turn off Bookings in your organization using the PowerShell Set-OrganizationConfig command.

Allow only selected users to create Bookings calendars

You can select specific users to create Bookings calendars, without turning off Bookings for your entire organization. You can configure this policy to restrict licensed users from being able to create Bookings calendars. You'll need to enable Bookings for your entire organization if you want to enable the policy restrictions. While your organization will all have Bookings licenses, only those included in the policy can create Bookings calendars and will have full control over who is granted access to the calendars they create.

Users who are included in this policy can create new Bookings calendars, as well as be added as a staff in any capacity (including administrator role) to existing Bookings calendars. Users who aren't included in this policy won't be able to create new Bookings calendars and will receive an error message if they try to do so; however, (if they're still licensed users), they can be added as a staff in any capacity (including administrator role) to existing Bookings calendars within your organization.

You'll need to run the following commands using Exchange Online PowerShell. For info on running Exchange Online cmdlets, check out Connect to Exchange Online PowerShell

Important: The steps below assume that no other Outlook Web App (OWA) mailbox policies have been created in your organization.

  1. Create a new mailbox policy for users that should be allowed to create Bookings calendars. Bookings calendar creation is allowed by default, so the new policy we just created won't require further customization.

    New-OwaMailboxPolicy -Name "BookingsCreators"

    For more information, check out New-OwaMailboxPolicy.

  2. Assign this policy to the relevant users. Run this command once for each user you want to grant permission to create Bookings calendars.

    Set-CASMailbox -Identity <someCreator@emailaddress> -OwaMailboxPolicy "BookingsCreators"

    For more information, check out Set-CASMailbox.

  3. Run this command if you want to disable Bookings for the rests of the users in your organization.

     Set-OwaMailboxPolicy "OwaMailboxPolicy-Default" -BookingsMailboxCreationEnabled:$false

    For more information, check out Set-OwaMailboxPolicy.

For more information on OWA mailbox policies, check out the following topics:

Get the free Microsoft Bookings add-on for Enterprise subscriptions

For Office_365_for_business, Office365_Enterprise_E3 and Office365_Enterprise_E5 subscriptions, the Microsoft Bookings app offered through the Business Apps (free) add-on is off by default. Follow these steps to get licenses and assign to your users.

Important: These steps only apply to Office 365 subscriptions that are purchased directly by customers. Beginning mid-May, 2020, the add-on process will be removed and Bookings will be available as on by default to Office 365 Enterprise E3 and Office 365 Enterprise E5 customers. Once that change occurs, follow the instructions in the “Access Microsoft Bookings” and “Turn On/Off Access to Microsoft Bookings” section of this page.

  1. Sign in to Microsoft 365 admin center. You must be a global admin. Where to sign in to Microsoft 365 for business.

  2. In the admin center, go to Billing > Purchase services.

  3. On the Purchase services page, select press CTRL + F on your keyboard to open your browser's Find function, and then search for Business Apps (free).

    1. When using the new admin center, scroll down to Other categories that might interest you and select Add-ons.

  4. When you find the Business Apps (free) card, hover your mouse or click anywhere on the card to display the Buy now button, and then click Buy now. (Don't worry, this add-on really is free.)

  5. Use the + (plus) and - (minus) icons to select the number of licenses you'll need, and then select Check out now.

  6. On the Checkout page, review your order and then click Next.

  7. Select Invoice from the Payment method if you don't want to provide your credit card information at this time. You will get email notifications reminding you that your subscription will renew and it will look like a billing statement, but you will owe $0.00.

  8. Select Place order.

  9. On the You're all set page, you have the option of assigning the license to your users or going to the Admin center home page.

  10. Follow the instructions in Assign licenses to users in Microsoft 365 for business. The instructions will let you add the license to just one user or multiple users.

Follow the steps in the Set up Microsoft Bookings topic for next steps.

Get the free Bookings add-on for Microsoft Enterprise Agreement or volume licensing subscriptions

If you purchased Office365_Enterprise_E3/Office365_Enterprise_E5 through a Microsoft Enterprise agreement or through volume licensing, you have to get the Microsoft Bookings add-on through the Volume Licensing Service Center (VLSC). Once you get the free add-on, you you can assign licenses to users in your organization. Work with your channel partner or reseller to place a zero dollar purchase order for the add-on. Once you've purchased the add-on in Volume Licensing Service Center, follow these steps to get licenses and assign to your users in the Microsoft 365 admin center.

Check out the following topics for info on VLSC:

Get the free Bookings add-on

  1. Sign in to Microsoft 365 admin center. You must be a global admin. Where to sign in to Microsoft 365 for business.

  2. In the admin center, go to Billing > Purchase services.

  3. On the Purchase services page, select press CTRL + F on your keyboard to open your browser's Find function, and then search for Business Apps (free).

  4. When you find the Business Apps (free) card, hover your mouse or click anywhere on the card to display the Buy now button, and then click Buy now. (Don't worry, this add-on really is free.)

  5. Use the + (plus) and - (minus) icons to select the number of licenses you'll need, and then select Check out now.

  6. On the Checkout page, review your order and then click Next.

  7. Select Invoice from the Payment method if you don't want to provide your credit card information at this time. You will get email notifications reminding you that your subscription will renew and it will look like a billing statement, but you will owe $0.00.

  8. Select Place order.

  9. On the You're all set page, you have the option of assigning the license to your users or going to the Admin center home page.

  10. Follow the instructions in Assign licenses to users in Microsoft 365 for business. The instructions will let you add the license to just one user or multiple users.

Follow the steps in the Set up Microsoft Bookings topic for next steps.

Get the free Business Apps (free) add-on for cloud solution provider (CSP) subscriptions

If you purchased Office365_Enterprise_E3/Office365_Enterprise_E5 through a cloud solution provider, you'll have to work with your partner to get access to Microsoft Bookings.

Get the free Bookings add-on for Enterprise subscriptions for Office 365 operated by 21Vianet (China)

Microsoft Bookings is now available to Office365_Enterprise_E3/Office365_Enterprise_E5 subscriptions where Office 365 is operated by 21Vianet (China). Follow these steps to access Bookings for your organization.

  1. Sign in to admin center for Office 365 operated by 21Vianet (China). You must be a global admin.

  2. In the admin center, go to Billing > Purchase services.

  3. On the Purchase services page, select press CTRL + F on your keyboard to open your browser's Find function, and then search for Business Apps (free).

  4. When you find the Business Apps (free) card, hover your mouse or click anywhere on the card to display the Buy now button, and then click Buy now. (Don't worry, this add-on really is free.)

  5. Use the + (plus) and - (minus) icons to select the number of licenses you'll need, and then select Check out now.

  6. On the Checkout page, review your order and then click Next.

  7. Select Invoice from the Payment method if you don't want to provide your credit card information at this time. You will get email notifications reminding you that your subscription will renew and it will look like a billing statement, but you will owe $0.00.

  8. Select Place order.

  9. On the You're all set page, you have the option of assigning the license to your users or going to the Admin center home page.

  10. Follow the instructions in Assign licenses to users in Microsoft 365 for business. The instructions will let you add the license to just one user or multiple users.

Follow the steps in the Set up Microsoft Bookings topic for next steps.

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