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Important: Microsoft Kaizala has retired on August 31, 2023. We recommend using Microsoft Teams for continued connection, sharing, and collaboration.

Microsoft Kaizala is a secure messaging and work management app that lets you collaborate with others in and outside of your organization. Send and receive instant messages, coordinate tasks, submit invoices, and use special tools to interact with your team wherever you are.

Kaizala is for individuals, organizations, and communities. It is currently commercially available internationally except in a few countries, and is available worldwide as a free app in all Android and iOS stores.

Learn more

Photo of worker using Kaizala on mobile phone

Kaizala mobile app

You can download the Kaizala mobile app for free from the Google Play Store for Android phones and the App Store for iOS phones.

App requirements

  • Android phone running Android 4.3 or later.

  • iOS phone running iOS 9.0 or later.

  • An internet connection or cellular data.

  • If you are using a tablet, it must receive cellular data.

  • The phone number you are registering must receive text messages.

Download the mobile app

  1. On your mobile device, download Microsoft Kaizala from the Google Play Store or the App Store.

  2. Tap Get started.

  3. Enter your name and phone number, and then tap Next.

  4. Allow Kaizala to verify your phone number and import your contacts list.

  5. You are ready to start using Kaizala.

Important: A Microsoft Kaizala account can only be verified with one phone number. The same number will not work for multiple accounts.

Kaizala web app

Kaizala Web is a web app that lets you use the features of the Kaizala mobile app on your computer.

Download the web app

  1. On your computer, go to in your Microsoft Edge or Google Chrome web browser.

  2. Enter your Kaizala phone number, and then select Generate Code.

  3. On your phone, from the Kaizala app, go to Chats Image of the Chats tab in Kaizala > More Image of the More icon in Kaizala > Kaizala Web to view the pairing code.

  4. On your computer, on the Verify Code page, enter the pairing code, and then select Verify & Sign in.

  5. You can now use Kaizala on your computer and the mobile app.

For more information about the features are currently available in the web app, see Kaizala Web.

Kaizala management portal

Kaizala uses a web-based management portal for managing users, reporting, and extensibility features in Kaizala. You'll need a Microsoft 365 license to access the portal. For more information and admin help articles, see Kaizala management portal.

Kaizala developer platform

Want to customize Kaizala for your specific needs? The developer platform integrates Kaizala with your business processes through connectors, plus you can design custom Actions through the management portal. For more information and developer help articles, see Kaizala developer platform.

Security and privacy

Photo of worker with cell phone

Our team is continuously updating Kaizala to safeguard your information. Our services and your data are hosted on Microsoft 365 and the Microsoft Azure cloud platform.

We’re an industry leader in cloud security with decades of experience building enterprise software and running online services, and we take security very seriously.

For example:

  • As a customer, you fully own all your data on Kaizala.

  • We follow security development lifecycle (SDL) practices for all phases of product development. This includes design, development, deployment, and maintenance. We always apply the best practices, such as defense-in-depth and least privilege access.

  • Kaizala adheres to Office Trustworthy computing (OTwC) practices to handle organizational and individual data.

  • Kaizala follows the Microsoft 365 compliance framework for data storage, retention, and transmission.

  • Kaizala is hosted on a world-class Microsoft 365 and Azure infrastructure and run with a transparent service operation.

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