Hide, unhide, mute, or pin a chat in Microsoft Teams

You can hide or mute chat conversations from your chat list to stop receiving notifications. You can also pin frequent conversations to the top of your chat list for quick access.

Note: You can also delete an entire chat thread and delete individual messages that you've sent.

Hide a chat

Select Chat to open the chat list.
Next to the conversation you want to hide, select More options > Hide.
The chat and chat history will be hidden until someone posts a new message to it, and you can always resume an old conversation that you've hidden as well.

Unhide a chat

Need to see a hidden chat again? Unhide a chat that you've hidden before by using search.

In the Command box at the top of Teams, search for the name of the person you were chatting with and select them. You'll see that the chat history is hidden (which you can choose to show by selecting it).
The conversation will now show in your chat list on the left, but if you don't see it right away you can select Filter to search for it.
Once you've located the conversation in the chat list, select More options > Unhide.
Select Show hidden chat history to see the conversation.

Mute a chat

When you mute a chat, you'll still be included in the conversation, but you won't get notifications from it.

Select Chat to open the chat list.
Next to the conversation you want to mute, select More options > Mute.
If you change your mind, just select it again and unmute it.

Note: An icon appears next to the names of the participants to remind you that the chat has been muted.

Pin a chat

For quick access, you can pin frequent conversations to the top of your chat list.

Select Chat to open the chat list.
Next to the conversation you want to pin, select More options > Pin. This ensures that the chat stays at the top of your list.
If you change your mind, just select it again and unpin it.