Hide, unhide, mute, or pin a chat in Teams

While you can't delete an entire chat in Teams, you can hide or mute it from your chat list to stop receiving notifications. You can also pin frequent conversations to the top of your chat list for quick access.

Note: You can delete individual messages that you've sent.

Hide a chat

  1. Select Chat  teams chat icon to open the chat list.

  2. Next to the conversation you want to hide, select More options  More options button > Hide.

    Hide a chat

  3. The chat and chat history will be hidden until someone posts a new message to it, and you can always resume an old conversation that you've hidden as well.

Unhide a chat

Need to see a hidden chat again? Unhide a chat that you've hidden before by using search.

  1. In the Command box Select to start a search. at the top of Teams, search for the name of the person you were chatting with and select them. You'll see that the chat history is hidden (which you can choose to show by selecting it).

    teams hidden chat history

  2. The conversation will now show in your chat list on the left, but if you don't see it right away you can select Filter Teams filter icon to search for it.

  3. Once you've located the conversation in the chat list, select More options More options button > Unhide.

    Unmute a chat

  4. Select Show hidden chat history to see the conversation.

Mute a chat

When you mute a chat, you'll still be included in the conversation, but won't get notifications from it. 

  1. Select Chat  teams chat icon to open the chat list.

  2. Next to the conversation you want to mute, select More options More options button > Mute.

    teams mute a chat

  3. If you change your mind, just select it again and unmute it.

Note: An icon appears next to the names of the participants to remind you that the chat has been muted.

Pin a chat

For quick access, you can pin frequent conversations to the top of your chat list.

  1. Select Chat  teams chat icon to open the chat list.

  2. Next to the conversation you want to pin, select More options  More options button > Pin. This ensures that the chat stays at the top of your list.

    Pin a chat

  3. If you change your mind, just select it again and unpin it.

Related articles

Resume an old conversation in Teams

Edit or delete a sent message in Teams

Want to learn more?

First things to know about chats

Swipe left on Chat  and then tap Mute, Pin, or Hide. If you change your mind, just tap it again to undo it. 

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Office Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!

×