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These interactive Lync Meeting help topics guide you through the quickest path to the answer you’re looking for, and provide troubleshooting tips if you run into an issue.

Just answer a few quick questions, and zero in on the exact task or scenario appropriate to your situation.

  • Scheduling and preparing for a Lync meeting

    Set up and test your audio device before making a call or joining a meeting, and learn how to mute/unmute your audio, or improve quality.

  • Joining a Lync meeting

    Join your meeting with a computer, laptop, smartphone, tablet, or—if your organization supports it—by calling in from any phone.

  • Managing your Lync meeting

    Learn how to mute/unmute, share your desktop, record the meeting, manage participants, present PowerPoint, and other meeting management tasks.

Personal Identification Number (PIN)

Most of the time you don’t need a PIN when you call into the meeting with a phone. All you need is the phone number and Conference ID, which you'll find in the meeting invite.

You only need a PIN if:

  • You’re the meeting leader, and calling in from a cell or home phone.

  • You’re an attendee, but the meeting is secured and you need to be identified.

Your PIN is originally assigned to you by your company’s support team, but you can Reset your PIN if you don’t remember it.

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