Outlook.com Premium closed to new subscribers

Is Outlook.com Premium still offered as a standalone subscription?

No, the Outlook.com Premium standalone offering is now closed to new subscribers. 

The Outlook.com Premium standalone offering was closed to new subscribers in October 2017. Many of the benefits in the standalone subscription are now included with subscriptions to Microsoft 365 Family and Microsoft 365 Personal.

Can I continue using my Outlook.com Premium subscription?

Yes. Current subscribers can renew their subscriptions to continue receiving the benefits of an ad-free inbox and higher mailbox storage limits. 


How do I upgrade to premium features in Outlook.com?

Check out available plans to see how you can get the most from Microsoft 365 Family and Microsoft 365 Personal. Learn more about enhanced Outlook.com features available to Microsoft 365 subscribers.

I already have a Microsoft 365 subscription. Can I set up a personalized email address?

If you have Microsoft 365 Family or Microsoft 365 Personal, then yes. Sign in to your  Outlook.com premium iconpremium feature settings in Outlook.com and select Get Started.

Still need help?

If you need help transferring or setting up premium features or a subscription, contact support below. Be sure to mention "Premium" in your message.

To get support in Outlook.com, click here or select  Outlook.com help icon on the menu bar and enter your query. If the self-help doesn't solve your problem, scroll down to Still need help? and select Yes.

To contact us in Outlook.com, you'll need to sign in. If you can't sign in, click here

For other help with your Microsoft account and subscriptions, visit Account & Billing Help.

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To get help and troubleshoot other Microsoft products and services, enter your problem here

Post questions, follow discussions and share your knowledge in the Outlook.com Community.

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