Payment & billing

Payments

Change how you pay for a Microsoft subscription 

Pay for a past-due Microsoft subscription 

Change the payment method or credit card linked to your Microsoft account

Change the name or address associated with your Microsoft account

What to do about unexpected charges from Microsoft

Orders

Find your downloads and product keys

Track your order from Microsoft Store

View your Microsoft Store order history

Returning items you bought from Microsoft for exchange or refund

Troubleshoot problems when paying for something from the Microsoft Store

Find balance statements using your order history

Microsoft account balance

Add money to your Microsoft account

Check how much money is in your Microsoft account 

Limits on the money in your Microsoft account

Taxes and fees when using your Microsoft account  ​​​​​

Gift cards

Get gift cards for Microsoft Store 

Redeem a gift card or code to your Microsoft account 

Cancel a gift card you bought for someone else 

Microsoft gift cards terms and conditions