Table of contents
Reduce production downtime with faster maintenance

Production downtime due to maintenance requests can cost businesses time and money. You need an easy way to track requests and store documentation on projects in one location.

Your browser does not support video. Install Microsoft Silverlight, Adobe Flash Player, or Internet Explorer 9.


With SharePoint, you have one place to store previous maintenance requests, with known processes, contacts, and procedures, so you can quickly implement a new service request.

Set a service procedure in motion with Project, which makes it easy to track progress and balance resource needs for maintenance requests across the company.

When a problem in your service procedure happens, create a Microsoft Teams channel with your team of experts to quickly solve issues. Use chat and audio, or video calling, to work together on solutions and avoid downtime. You can also add Planner to create new plans, organize and assign tasks, and keep track of your progress.


  • Manage maintenance requests from one location.

  • Assign, track, and manage maintenance projects.

  • Communicate maintenance progress and resolve issues as a team.

Learn More

What is SharePoint?

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Office Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!