If you're trying to sign in to Office with your Microsoft account, you may get a message asking you for parental permission or to verify your age.

For more information about why you're seeing this and how to resolve it, see Parental consent and Microsoft child accounts.

The Office mobile apps might already be installed on your Windows device. But if you just upgraded to Windows 10, or purchased a new device, you may want to install them.

Use the Office mobile apps to work from anywhere, just sign in with a free Microsoft account or a Microsoft 365work or school account. With a qualifying Microsoft 365 subscription, you'll have access to the app's extra features.

Not already installed? Download the Office apps:

Tap from your mobile device to download Word
Tap from your mobile device to download Excel
Tap from your mobile device to download PowerPoint
Tap from your mobile device to download OneNote

Set up Office apps on a Windows phone or tablet

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If this is your first time installing an app from the Microsoft Store, you may be prompted to sign in.

Enter your personal Microsoft account or Microsoft 365 work or school account email address and password.

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If you sign in with a Microsoft account that’s associated with Office 2016 or Office 2019, you’ll get the option to upgrade to Microsoft 365. Follow the instructions to purchase a plan, or select May be later if you want to use the apps without a subscription.

Note that you get extra features if you use a Microsoft 365 subscription.

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When the apps are installed, you'll see them on your Windows Start Screen.

Tap the All Apps button All Apps button > tap any one of the apps, like Word.

Note: If you're using Windows 10 Mobile, from the Start screen, swipe to the right to see all your apps. Then, tap an app to open it.

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Swipe through the introduction.

Tap whether you want to use your Microsoft Account or a Microsoft 365 for business account.

Note: If you're already signed into an account on your phone, it will automatically log you in.

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Tap Start Using Word. Any documents you've saved to your account's OneDrive is shown.

To see files for a different app, open that app.

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If you want to add another Microsoft Account or Microsoft 365 for business account, tap your name > tap Add account and sign in.

Note: If you want to add multiple Microsoft Accounts and Microsoft 365 for business accounts, we recommend you Set up Office mobile apps on a Windows mobile device.

Need Help?

Your Windows Phone most likely already has Office installed, but if not, download it from the Microsoft Store. Choose the accounts you want to add below. If you want to add multiple Microsoft Accounts and Microsoft 365 for business accounts, you'll have to install the OneDrive mobile app.

Set up your Microsoft Account:

  1. Go to your App List and tap Office.

  2. Sign in to your Microsoft Account.

    Note: If you added a Microsoft Account to your Windows phone, it will automatically sign into the Office app.

  3. Tap OneDrive to view or open any documents associated with your personal Microsoft Account.

Set up your work or school account with Microsoft 365 for business:

  1. Go to your App List > Office > Places.

  2. Sign in to your Microsoft 365 for business account. If you added a personal Microsoft Account, and haven't added a Microsoft 365 for business account yet, see Set up email on Windows Phone to add one to your device.

    Note: If your organization uses Microsoft 365 and you add your work or school account to your device, OneDrive for Business is automatically added to the Office app in Windows 8.

  3. Tap OneDrive - <Company Name> to see documents from your OneDrive for Business.

Add a SharePoint team site:

  1. Tap new New

  2. Type the URL for the SharePoint site you want to add.

  1. In Word, Excel, or PowerPoint, open a document.

  2. Select More > lightbulb icon.

    Note: If you're in the OneNote app, simply tap Settings > Help.

  3. In Tell me what you want to do, enter your issue.

If you have multiple Microsoft accounts and would like to access files on OneDrive from all of them, we recommend you us the OneDrive mobile app.

  1. Download the OneDrive app.

  2. Sign in to your Microsoft Accounts.

  3. Begin using OneDrive!

See also

Getting started with the Office Mobile apps

What's new in Microsoft 365

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