Suggested replies

When you receive an email message that can be answered by a short response, Outlook can suggest three responses you can use to reply with just a couple of clicks. 

If one of the suggestions works for you, select it, and then select Send. If you have feedback about the suggestions, we'd love to hear what you think. To share your feedback, click the Feedback link and provide as much information as you'd like.

Note: When you use the Suggested Replies feature, Outlook uses a machine learning model to continually improve the accuracy of the suggestions. This model runs on the same servers as your mailbox within your organization. No message content is transmitted or stored outside of your organization.

Currently, the suggested replies feature is available in the following languages:

  • English, Spanish, Portuguese, French, German, Italian

  • Chinese simplified, only in the People's Republic of China

Turn off suggested replies

If you'd like to turn off the suggested replies feature, use the following steps:

  1. Select File Options Mail Replies and forwards

  2. Clear the check box for Show suggested replies

  3. Select OK

Need more help?

Expand your Office skills
Explore training
Get new features first
Join Office Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.