Having trouble using Teams? We’ve gathered some resources to help solve the peskiest issues. Your first resource for technical support is your IT admin, who manages Microsoft Teams settings for your organization.
Note: If you’re an admin or IT professional, you’ll find known issues and information on how to identify and fix errors at docs.microsoft.com.
Trouble with Teams meetings?
My camera isn't working in Teams
My microphone isn't working in Teams
My audio quality is poor in Teams meetings
My volume is too low in Teams meetings
Turn off automatic video in Teams
Breakout rooms troubleshooting guide
Improve internet connection for better call quality in Teams
Troubleshoot device features for Teams on the web
Trouble with Teams settings?
Recover a deleted team or channel
Trouble with Teams connectivity or performance?
My chat messages aren't loading
Teams meetings and calls keep dropping
Trouble with Teams security?
Change a team's data security classification
Teams messages about retention policies
Teams messages deleted by admins
Teams messages about data loss prevention (DLP) policies
More troubleshooting resources