Troubleshooting

Having trouble using Teams? We’ve gathered some resources to help solve the peskiest issues. Your first resource for technical support is your IT admin, who manages Microsoft Teams settings for your organization.

Note: If you’re an admin or IT professional, you’ll find known issues and information on how to identify and fix errors at docs.microsoft.com.

Trouble with Teams meetings?

My camera isn't working in Teams

My microphone isn't working in Teams

My audio quality is poor in Teams meetings

My volume is too low in Teams meetings

Turn off automatic video in Teams

Trouble with Teams settings?

Change settings

Find your version

Update Microsoft Teams

Sync Microsoft Teams

Sign out of Teams

Uninstall Teams

Recover a deleted team or channel

Trouble with Teams security?

Information protection

Change a team's data security classification

Teams messages about retention policies

Teams messages about data loss prevention (DLP) policies

More troubleshooting resources

Get community support

Safari troubleshooting

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