Use read receipts for messages in Teams

Want to know if people have read or seen messages you've sent? Use read receipts. When they read your message the Seen  Read receipt icon in Teams confirmation appears next to it. Otherwise, you'll only see a confirmation that your message was sent Delivered message icon in Teams.

Note: By default, Read receipts are on for everyone. Your admin decides whether you have this feature and the ability to turn it off.

What counts as someone having read your message?

  • Everyone must have read receipts turned on  
    If you're chatting with someone who has it turned off or someone who’s outside your org, you won't see read receipts from that person. 

  • Activity in the chat window marks a message as a read receipt
    You won't get a read receipt if someone sees your message in a notification or in the Activity feed. Or, if they see or respond from a banner notification. You'll only get a read receipt if someone is active in the chat and responded there.

What doesn't trigger a read receipt?

As previously mentioned, a message will have a read receipt only if the recipient is active in the chat window. Read receipts won’t mark a message as seen if viewed from a quick entry point like someone's profile or a banner notification.

Turn on or turn off read receipts

To see or change this option, select Settings and more Microsoft Teams more options icon to the left of your profile at the top of Teams, and then select Settings gear icon Settings >Teams Privacy tab iconPrivacy. From there, turn on or off Read receipts.

Read receipt setting

Important: Your admin decides whether you can turn this setting off.

See who’s read your message in a group chat

The Read by option shows who’s seen your message in a group chat of 20 people or less. When everyone has read your text, the Seen  Read receipt icon in Teams confirmation appears next to your message.

Read receipts who read

To see who's read your message, go to that message in a group chat, and select More options Format icon in Teams. > Read by. Everyone with a read receipt confirmation appears in the list.

Turn on or turn off read receipts

Want to make sure people have read or seen messages you've sent? Use read receipts. When they read your text, the Seen Read receipt icon in Teams confirmation appears next to the message. Otherwise, you'll just see a confirmation that your message was sent Delivered message icon in Teams.

Note: By default, read receipts are on for everyone. Your admin decides whether you can turn this setting off.

To see or change this option, select your profile picture at the top of the app, then select Settings > General. From there, turn on or off Read receipts

Note: If you switch to another organization on your phone, you can turn on or turn off read receipts for that organization.

See who’s read your message in a group chat

The Read by option shows who’s seen your message in a group chat of 20 people or less.

To see who's read your message, go to that message in a group chat, and select More More options button > Read by. Everyone with a read receipt confirmation appears in the list.

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