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As work becomes more collaborative and distributed, it can be hard to keep track of changes in documents. To help manage changes in documents saved to SharePoint or OneDrive for work or school, Microsoft 365 apps like Word, Excel, or PowerPoint will notify you when comments are added to a document you created, when someone replied to a comment you made, or when someone mentions you in a document. These notifications are designed to draw your attention to important changes in a document and make it easier to stay aware of these changes.

What does it mean to @mention someone? 

When you comment on a document, presentation, or spreadsheet and use the @ symbol in front of someone's name, that person receives an email with a link to your comment. Clicking the link brings them to the document and into the conversation. Using an @mention is a great way to bring someone's attention to a document. For more information on @mentions, please visit Use @mention in comments to tag someone for feedback.

Why are some notifications grouped into a single message but others aren’t? 

To reduce the number of emails sent, we group notifications received in documents that have a lot of recent activity. 

How do I give feedback on these email notifications? 

We’d love to hear about your experience with notifications in Microsoft 365. Please use the comments section below to share any ideas or feedback. To leave a comment, choose "Yes" or "No" next to "Was this information helpful", enter your feedback, and then select Send

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