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Support for Windows 7 ended on January 14, 2020, and your experience may be different depending on your version of Office.

Note: If you're an IT Pro responsible for deploying Office in an enterprise, you should see Windows 7 end of support and Microsoft 365 Apps for Enterprise.

Select the Microsoft 365 or Other Office versions tab below to learn more about what you need to do for your version of Office now that support has ended for Windows 7.

Windows 7 and Microsoft 365

Microsoft 365 is governed by the Modern Lifecycle Policy which requires customers to stay current as per the servicing and system requirements for the product or service including using Microsoft 365 on a Windows operating system that is currently in support.

Using Microsoft 365 on older, unsupported operating systems may cause performance and reliability issues over time. As a valuable Microsoft 365 subscriber, we want to continue to provide a stable Microsoft 365 experience. Therefore, if you're using Microsoft 365 on a computer running Windows 7 we strongly recommend you move to Windows 10.

Support for Windows 7 ended on January 14, 2020. Even though Windows 7 is no longer supported, we’ve decided to continue to provide you with security updates for Microsoft 365 for the next 3 years, until January 2023. We’re doing this to give you additional time to make the transition from running Microsoft 365 on devices running Windows 7 to a supported operating system, such as Windows 11 or Windows 10. But, during that time, as long as the device is still running Windows 7, Microsoft 365 won’t receive any new features updates.

Once you move to a supported Windows operating system all Microsoft 365 feature and security updates will resume as usual. At this time, you can run an Office update to make sure you have the latest version.

Windows 7 and other versions of Office

Non-subscription versions of Office such as Office Home & Student or Office Home & Business will continue to be fully supported based on the Fixed Lifecycle Policy. However, Windows 7 itself will no longer receive security updates, leaving it vulnerable to security threats. As such, if you're running Microsoft Office on a Windows 7 PC, we recommend you upgrade from Windows 7.

The following table shows the supported versions of Office and Windows operating system.

Windows OS

Office 2013

Office 2016

Office 2019

Office LTSC and Office 2021

Windows 7

Supported (with exceptions*)

Supported (with exceptions*)

N/A

N/A

Windows 8.1

Supported

Supported

N/A

N/A

Windows 10

Supported

Supported

Supported

Supported

Windows 11

Supported

Supported

Supported

Supported

*These versions of Office will continue to be supported so long as they are within the Microsoft Lifecycle Policy. The exception to this is if you’re running Office on Windows 7 and we determine your issue is caused or related to Windows 7, and not an issue with Office. In this case, your problem won’t be supported.

Upgrade from Windows 7

To maintain the reliability and stability of Microsoft 365, we strongly recommend you take advantage of the latest hardware capabilities by moving to a new PC with Windows 11. PCs have changed substantially since Windows 7 was first released ten years ago. Today’s computers are faster, more powerful, and sleeker—plus they come with Windows 11 already installed.

Most Windows 7 devices will not meet the hardware requirements for upgrading to Windows 11, as an alternative, compatible Windows 7 PCs can be upgraded to Windows 10 by purchasing and installing a full version of the software. Before investing in a Windows 10 upgrade, please consider that Windows 10 will reach its end of support date on October 14, 2025. 

For help with finding a new PC that fits your needs and budget, see Help me choose a PC and Discover the benefits of a new Windows PC.

If you've purchased a new Windows 11 or Windows 10 PC, but need help with transferring your files, see Getting ready for the Windows 11 upgrade or Moving to a Windows 10 PC.

Tip: If your computer is managed by your work or school and you received a notification about upgrading your device, consult with your IT Help Desk or IT admin about how to upgrade. Follow your organization's recommendations for how to transfer your files and apps.

See Also

Microsoft Lifecycle Policy

About Office: What version of Office am I using?

Which version of Windows operating system am I running?

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