Microsoft Support
Microsoft support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows, Surface, and more.
Remove malware from your Windows PC - Microsoft Support
Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.
Applies To: OneDrive (home or personal), OneDrive for Windows
Look up values with VLOOKUP, INDEX, or MATCH - Microsoft Support
Here's an example of how to use VLOOKUP. =VLOOKUP(B2,C2:E7,3,TRUE) In this example, B2 is the first argument—an element of data that the function needs to work.For VLOOKUP, this first argument is the value that you want to find.
Applies To: Excel for Microsoft 365, Excel for the web, Excel 2021, Excel 2019, Excel 2016
Request a refund for digital games | Xbox Support
Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date; Requests are for games in which you haven’t accumulated a significant amount of play time
Getting ready for the Windows 11 upgrade - Microsoft Support
If you're running Windows 8.1 or earlier, or if your PC doesn't meet the minimum system requirements to run Windows 11, consider moving to a new Windows 11 device. Find a PC that meets your needs. Set up your Microsoft account to transfer files and favorites. One account connects your device across Microsoft apps and services like Microsoft 365, OneDrive, Edge, and Microsoft Store.
Getting started with the new Outlook for Windows
Important: Most accounts are supported in new Outlook.This includes Microsoft accounts such as an Outlook.com or Hotmail.com account, work or school accounts assigned to you by your organization’s admin, third-party accounts such as Gmail, Yahoo!, iCloud, and other third-party accounts connecting through IMAP.
Applies To: New Outlook for Windows
How to redeem Microsoft Rewards points - Microsoft Support
Note: Offers vary by country.Be sure to redeem your rewards points in the same region you signed up in. Do not use a VPN while trying to redeem points. When redeeming points, use a mobile or landline phone number for authentication and not a VoIP phone number.
Applies To: Microsoft account dashboard
Reset a forgotten Microsoft account password
Notes: If you know your password, but just want to change it, go to account.microsoft.com Security tab, and select Change my password. If you know your username and password but they have stopped working, read My username and password have stopped working.
Applies To: Microsoft account dashboard
Find your documents in Windows - Microsoft Support
Find your files in Windows 11 using one of these methods. Search from the taskbar: Type the name of a document (or a keyword from it) into the search box on the taskbar.You'll see results for documents across your PC and OneDrive.
KB5005463—PC Health Check Application - Microsoft Support
Learn how to download, install, and use the PC Health Check app to check your device's compatibility with Windows 11 and get tips to improve its performance.