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This article lists resources that you can use to troubleshoot issues with Microsoft Windows Media Player 11 for Windows Vista, Windows Media Player 11 for Windows XP, Windows Media Player 10, and earlier versions of Windows Media Player. More Information.
Learn about the features and how to fix problems. Windows Media Player 12 Play a CD or DVD in Windows Media Player Burn and rip CDs Codecs: frequently asked questions. If Windows Media Player stopped working correctly after the latest updates from Windows Update, you can verify that the updates are the problem by using System Restore. To do this:
If Windows Media Player stopped working correctly after the latest update from Windows Update, you can verify that the update is the problem by using System Restore. To do this: Click the Start button and type system restore. Select Create a restore point, and then in the System Properties pane, select System Restore.
If you would rather fix this problem yourself, go to the "Let me fix it myself" section. Fix it for me. On 64-bit Windows operating systems, this Fix it solution can only fix the problem if both the 32-bit and 64-bit versions of the Windows Media Player are installed on the machine.
If you want to reinstall Windows Media Player, try the following: Click the Start button, type features, and select Turn Windows features on or off. Scroll down and expand Media Features, clear the Windows Media Player check box, and click OK. Restart your device. Windows Media Player should be uninstalled. Repeat step 1.
restarting Windows and then try to play videos. If it still fails, follow these steps to verify that Windows Video Compression is installed properly: Removing and Reinstalling Video Compression. Click the Start button, point to Settings, and then click Control Panel. Double-click Add/Remove Programs. Click the Windows Setup tab.
In either case, you cannot update the Windows Media Player. Windows Media Player 8 and later versions: After you disable the automatic update check by using the registry, the Check for Player Updates option under the Help menu is not available. Additionally, the Check for updates options are not available under Automatic Updates on the Player tab of the Media Player Options dialog box.
Easy Fix solutions have been discontinued. Instead, you can upgrade to Windows 10 and get troubleshooters that are built right in. To get Windows 10, see Windows 10 Home. Need more info on Windows 10? See Upgrade to Windows 10: FAQ. Windows 10. Windows 10 uses troubleshooters to help you solve problems with your PC. To run a troubleshooter:
3. Click Windows Media Player. 4. The Windows Media Player is started. If the row that contains the menu commands is hidden, press [CTRL] and [M] at the same time. Then in the menu bar, click Help. 5. Click About Windows Media Player. 6. The following dialog box, click Technical Support Inoformation. 7.
Windows Media Player 12—available as part of Windows 7, Windows 8.1, and Windows 10*—plays more music and video than ever, including Flip Video and unprotected songs from your iTunes library! Organize your digital media collection, sync digital media files to a portable device, shop online for digital media content, and more—with Windows ...
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