Fix problems that block programs from being installed or removed
After October 14, 2025, Microsoft will no longer provide free software updates from Windows Update, technical assistance, or security fixes for Windows 10. Your PC will still work, but we recommend moving to Windows 11. Learn more. Note: Use these steps for Windows programs.
Uninstall or remove apps and programs in Windows - Microsoft Support
There are different ways to remove apps and programs, so if you can't find the one you're looking for, you can try another location. Note that some apps and programs are built into Windows and can't be uninstalled. You can try to repair a program first, if it's just not running correctly.
List of security program cleanup and uninstall tools
Provides links to the uninstall tools and directions for many security programs.
Remove specific prevalent malware with Windows Malicious Software ...
Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see Covered malware families). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
Deploy Windows Malicious Software Removal Tool in an enterprise ...
Use this tool to find and remove specific prevalent threats and reverse the changes that they made (see the "Covered malware families" list in the "Release information" section of KB 890830). For comprehensive malware detection and removal, consider using Windows Defender Offline or Microsoft Safety Scanner.
Fix issues by reinstalling the current version of Windows
Using this tool will reinstall the current version of Windows on your device. This tool preserves all your apps, documents, and settings. Make sure to keep your PC connected to a power source and the internet during reinstallation. The reinstall will take you to the Windows Update page in Settings.
Windows Installer 3.1 v2 (3.1.4000.2435) is available
Microsoft Windows Installer is a component of your Windows operating system that provides a standard foundation for installing and uninstalling software. Software manufacturers can create their product setup to use the Windows Installer to make software installation, maintenance, and uninstallation straightforward and easy.
How to start a scan for viruses or malware in Microsoft Defender
Here's how to do that on Windows, Mac, or Android.
Applies To: Microsoft Defender on Android, Microsoft Defender on Mac, Microsoft Defender on Windows
Download and install apps - Microsoft Support
Learn how to download and install apps you need from your Microsoft 365 business subscription.
Use the Office offline installer - Microsoft Support
Open the Office folder in the virtual drive, and then select either the Setup32.exe to install the 32-bit version of Microsoft 365, or Setup64.exe to install the 64-bit version to begin the offline installation.
Applies To: Office 2024, Office 2021, Office 2019, Office 2016, Microsoft 365 for home, Microsoft365.com, Office for business, Office 365 Small Business, Microsoft 365 admin, Office 365 operated by 21Vianet, Office 365 operated by 21Vianet - Small Business Admin, Office 365 operated by 21Vianet - Admin, Office 365 Germany - Enterprise, Office 365 Germany - Enterprise admin