Use this app to try to recover lost files that have been deleted from your local storage device (including internal drives, external drives, and USB devices) and can’t be restored from the Recycle Bin. Recovery on cloud storage and network file shares is not supported.

If you accidentally delete a file or folder in OneDrive, you may be able to recover it later from the OneDrive recycle bin, and if you're a Microsoft 365 subscriber, you can even restore your entire OneDrive if something goes wrong.

If some Windows functions aren't working or Windows crashes, use the System File Checker to scan Windows and restore your files. Though the steps below might look complicated at first glance, just follow them in order, step-by-step, and we’ll try to get you back on track.

Learn how to remove malware from your PC. Use Microsoft Defender Antivirus in Windows 10 or Windows 11 to scan your PC for malware, viruses, or other threats.

What it fixes. The troubleshooter helps fix problems that: Corrupt registry keys on 64-bit operating systems. Corrupt registry keys that control the update data. Prevent new programs from being installed. Prevent existing programs from being completely uninstalled or updated.

Fixes an issue in which recycled files are deleted permanently if you delete files from a DFS link in a network environment on a client computer that is running Windows 7 or Windows Server 2008 R2 after you redirect the Recycle Bin to the DFS link.

Learn how to get older apps or programs to run on Windows 10 or Windows 11 by adjusting compatibility settings.

Restore an entire site collection. If you're a global admin or SharePoint admin in Microsoft 365, you can also restore entire site collections from the site collection Recycle Bin. For info, see Restore a deleted site collection.

Learn to delete or restore files from your OneDrive recycle bin in Android or iOS, plus how to see how much storage you have available in your personal OneDrive account.

Setup OneDrive for Microsoft 365 for business. OneDrive is your online cloud storage within Microsoft 365. It lets you store your individual work files that you don't want your colleagues to have access to unless you choose to share the files with them.