A red "X" appears on the work item node when you use an application that is not in the excludedUserAgents setting to connect to TFS 2010

Symptoms

Consider the following scenario:

  • You configure the work item tracking (WIT) system on Microsoft Visual Studio Team Foundation Server (TFS) 2010.
  • You enable the filterClientMetadata setting.
  • You list some applications which will make use of metadata in the excludedUserAgents setting.
  • You use an application that is not in the excludedUserAgents setting to connect to TFS 2010.

In this scenario, a red "X" symbol appears on the work item node unexpectedly.

Resolution

To resolve this issue, apply the following hotfix on the application tier of TFS 2010.

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http:⁠//support.microsoft.com/contactus/?ws=support Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

          

Prerequisites

To apply this hotfix, you must have Microsoft Team Foundation Server (TFS) 2010 installed.

Restart requirement

            
You have to restart the computer after you apply the hotfix if the affected files are being used.

Hotfix replacement information

 This hotfix does not replace any other hotfix.

File Information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported versions of TFS 2010

File name File version File size Date Time Platform
Leviewer.exe 10.0.30319.357 117,584 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.build.controls.dll 10.0.30319.357 1,349,520 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.build.jobservice.extensions.dll 10.0.30319.357 30,120 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.build.processcomponents.dll 10.0.30319.357 62,880 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.build.server.dll 10.0.30319.357 439,688 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.build.workflow.dll 10.0.30319.357 651,152 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.configuration.commands.dll 10.0.30319.357 262,560 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.framework.server.dll 10.0.30319.357 1,094,544 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.jobservice.extensions.core.dll 10.0.30319.357 58,280 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.jobservice.labmanagerjobs.dll 10.0.30319.357 91,048 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.lab.activities.dll 10.0.30319.357 763,792 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.lab.controller.common.dll 10.0.30319.357 236,448 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.lab.controller.virtualmachinemanagerinterface.dll 10.0.30319.357 83,408 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.lab.execution.dll 10.0.30319.357 757,128 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.lab.leviewer.dll 10.0.30319.357 440,712 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.lab.servicing.dll 10.0.30319.357 58,248 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.lab.testintegration.server.dll 10.0.30319.357 145,832 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.lab.uiutils.dll 10.0.30319.357 266,120 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.lab.workflow.activities.dll 10.0.30319.357 436,640 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.lab.workflowintegration.server.dll 10.0.30319.357 122,800 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.management.controls.dll 10.0.30319.357 2,355,096 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.testmanagement.activities.common.dll 10.0.30319.357 306,104 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.testmanagement.activities.dll 10.0.30319.357 1,508,776 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.testmanagement.activityruntime.dll 10.0.30319.357 214,960 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.testmanagement.client.dll 10.0.30319.357 597,408 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.testmanagement.clientpackage.dll 10.0.30319.357 72,624 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.testmanagement.common.dll 10.0.30319.357 33,696 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.testmanagement.controller.dll 10.0.30319.357 120,232 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.testmanagement.controls.dll 10.0.30319.357 417,184 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.versioncontrol.client.dll 10.0.30319.357 692,640 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.versioncontrol.common.dll 10.0.30319.357 229,792 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.versioncontrol.controls.dll 10.0.30319.357 4,435,872 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.versioncontrol.server.dll 10.0.30319.357 611,232 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.webaccess.controls.dll 10.0.30319.357 618,392 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.webaccess.server.dll 10.0.30319.357 486,800 13-Sep-2010 03:10 x86
Microsoft.teamfoundation.workitemtracking.server.dataaccesslayer.dll 10.0.30319.357 587,720 13-Sep-2010 03:10 x86
Microsoft.visualstudio.qualitytools.common.dll 10.0.30319.357 1,332,624 13-Sep-2010 03:10 x86
Microsoft.visualstudio.qualitytools.controllerobject.dll 10.0.30319.357 273,832 13-Sep-2010 03:10 x86
Microsoft.visualstudio.qualitytools.executioncommon.dll 10.0.30319.357 448,936 13-Sep-2010 03:10 x86
Microsoft.visualstudio.qualitytools.resource.dll 10.0.30319.357 958,872 13-Sep-2010 03:10 x86
Microsoft.visualstudio.qualitytools.vsip.dll 10.0.30319.357 349,072 13-Sep-2010 03:10 x86
Microsoft.visualstudio.testtools.datacollection.videorecorder.dll 10.0.30319.357 60,352 13-Sep-2010 03:10 x86
Microsoft.visualstudio.testtools.manualtest.common.dll 10.0.30319.357 809,896 13-Sep-2010 03:10 x86
Microsoft.visualStudio.DataCollection.VideoRecorder.dll.config Not applicable 2,055 24-Aug-2010 21:33 Not applicable

              

More Information

If the filterClientMetadata setting is set to true, client metadata is filtered based on the permissions of the user. By default, this setting is set to false.

The excludedUserAgents setting is a colon-delimited list of strings that may appear in the User-Agent HTTP header of the request from the client.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.