Check your speaker output

If multiple audio output devices are available, check that you have the appropriate one selected.  Here's how: 

  1. Select the Speakers  icon on the taskbar.

  2. Next, select the arrow  to open a list of audio devices connected to your computer.

  3. Check that your audio is playing to the audio device you prefer, such as a speaker or headphones.

Did that resolve your problem? 

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