Sometimes having audio enhancements on can result in audio issues. Disabling them may resolve your problem.  

  1. In the search box on the taskbar, type control panel, then select it from the results.

  2. Select Hardware and Sound from the Control Panel, and then select Sound.

  3. On the Playback tab, right-click the Default Device, and then select Properties.

  4. On the Enhancements tab, select either the Disable all enhancements or the Disable all sound effects check box (depending on which option you see), select OK, and try to play your audio device.

  5. If that doesn't work, on the Playback tab, select another default device (if you have one), select either the Disable all enhancements or the Disable all sound effects check box (depending on which option you see), select OK, and try to play audio again. Do this for each default device.
    disable all enhancements or sound effects

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Any additional feedback? (Optional)

Thank you for your feedback!

×