If the wheel doesn't work in any app that has content that can scroll (such as a web page in Microsoft Edge), make sure that wheel support is enabled. 

  1. Start Microsoft Mouse and Keyboard Center, and select Wheel.

  2. Make sure the Vertical Scrolling check box is selected.

Note: If scrolling works in some programs (such as Microsoft Word or Microsoft Edge) but not in others, even though they have scroll bars, those programs might not support the scroll wheel. 

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