Windows Update

To ensure your PC is performing its best and to make sure you have the latest keyboard and mouse improvements, check for updates by selecting Start   Settings   Update & Security   > Windows Update. If you don’t have a Surface device, you might also need to check with your manufacturer to ensure your PC is up to date. 

Still not working? Check to see if your mouse or keyboard works with another PC. If it does, there might be a problem with your PC. 

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