"Dynamics needs a shared directory to store your OLE notes" error message when you click the Note icon in Microsoft Dynamics GP

SYMPTOMS

When you click the Note icon in Microsoft Dynamics GP, you receive the following error message:

Dynamics needs a shared directory to store your OLE notes. Enter a path to a directory that all workstations can access, (for example, F:\Dynamics\).

CAUSE

This problem occurs because the OLE path is invalid in the Dex.ini file. The Dex.ini file is located in the Dynamics folder on each workstation.

RESOLUTION

To resolve this problem, use one of the following methods.

Method 1: Open the Dex.ini file and update the path manually

1.

Locate the Dex.ini file.

By default, the Dex.ini file is located in the following folder: C:\Program Files\Microsoft Dynamics\GP\Data

2.

Double-click the Dex.ini file to open it.

Note By default, the Dex.ini file is open in Notepad.

3.

Type a valid OLEPath.

For example, OLEPath=F:\Dynamics\

Note Universal Naming Convention (UNC) pathnames are not recognized as a valid path for OLE notes.

4.

Save changes.

Method 2: Use the Browse Folder function in the OLE Pathname window to select the path

In the OLE Pathname window, use the Browse Folder function to select the path that the Dex.ini file is saved. For example, F:\Dynamics\

Notes

• The Dex.ini file will be automatically updated.
• Universal Naming Convention (UNC) pathnames are not recognized as a valid path for OLE notes.

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