When attempting to import a solution in Dynamics 365, you encounter the following error:

"The import of solution: <Solution Name> failed."

You may also see a reference to error code 80044327.

When viewing the detailed error in the grid, the details column shows the following message: 

"Invalid display order value. The display order must be greater or equal to 10000."

If you click Download Log File and open the file in Excel, a message like the following is found on the components tab:


The nav pane order 0 is not allowed - it must be at least as large as 10000 for the entityRelationshipId <relationshipId>"


This error occurs if the solution includes a relationship from one entity to another and the Display Order (NavPaneOrder) is configured as a number less than 10000. Setting this value to a number less than 10000 is not allowed when performing customizations within Dynamics 365 but could be the result of modifying the customizations.xml directly.


  1. Extract the solution .zip file you are trying to import.

  2. Open the customizations.xml file in a text editor.

  3. Search for a section like the following:   


    NOTE: It is possible the number in your example may be something other than 0 but some other number less than 10,000. As mentioned in the Symptom section, you can refer to the message in the log file to confirm the nav pane order value that caused the failure.

  4. After finding the invalid NavPaneOrder section, update the incorrect number to a value greater than or equal to 10000.

    NOTE: Do not include a comma.

  5. Select all the files from the extracted solution and send them to a .zip file.

  6. Attempt to import the updated solution.

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