This article applies to Microsoft Dynamics AX 2009 Service Pack 1 (SP1) and to Microsoft Dynamics AX 2012 for Norway.
Summary
This article describes a Microsoft Dynamics AX feature that is specific to users in Norway.
More Information
EHF collection letters for Norway
Electronic invoices, credit notes, and reminders involve sending a data file in a standard format to the receiver. For Norway's public sector, the Elektronisk HandelsFormat (EHF) is the standard format.
The EHF format meets the requirements of the Norwegian Accounting Act. Invoices, credit notes, and reminders will not be accepted in .pdf format. This update lets you send collection letters in the EHF format.Conditions
The following conditions must be met before you work with the EHF collection letter feature:
-
The Norway configuration key must be activated.
-
In the Currency form that is called from Exchange rates (click General Ledger and then click Setup), ISO currency codes must be specified for all currency codes. The ISO code for e-invoices should follow the standard ISO code for currency and therefore be three characters long.
-
In the Country form that is called from Addresses (click Basic, and then click Setup), ISO country codes must be specified for all countries. The ISO code for e-invoices should follow the standard ISO code for countries and therefore be two characters long.
-
The scope of this feature is to produce collection letters in the required format and to save the letters in a file location. Send and receive details are then set up in Application Integration Framework (AIF) by an administrator. Or, a third-party tool can be used in this case.
-
AIF must be set up, and the company must already be running electronic collection letters in the EHF format.
-
The company must be enabled to send electronic collection letters in the EHF format.
Set up for EHF collection letters
To generate collection letters in the EHF format, follow these steps:
-
In the Accounts Receivable list, click Periodic, click Interest and collection letter, and then click Creation of collection letter.
-
Enter the selection criteria, and then click OK.
-
In the Accounts Receivable list, click Periodic, click Interest and collection letter, and then click Collection letter note.
-
Review all the collection letter notes.
-
Print the collection letter.
-
Click Send electronically.
-
Post the collection letter.
Update information
A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspxYou can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites. Partners
https://mbs.microsoft.com/partnersource/supportCustomers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific hotfix will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific hotfix in question.
Installation information
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
893082 How to install a Microsoft Dynamics AX hotfix
Prerequisites
You must have one of the following installed to apply this hotfix:
-
Microsoft Dynamics AX 2012 Cumulative Update 1
-
Microsoft Dynamics AX 2009 Service Pack 1
Restart requirement
You must restart the Application Object Server (AOS) service after you apply this hotfix.
File information
This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Dynamics AX 2009
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Axupdate.exe |
Not applicable |
61,672 |
27-Jun-2012 |
23:40 |
x86 |
Ecollectionletter_no.xsl |
Not applicable |
25,459 |
29-Jun-2012 |
00:55 |
Not applicable |
Kb2724140-glp-cons.cab |
Not applicable |
4,304,267 |
27-Jun-2012 |
23:40 |
Not applicable |
Kb2724140-glp-ee.cab |
Not applicable |
4,487,496 |
27-Jun-2012 |
23:40 |
Not applicable |
Kb2724140-glp-il.cab |
Not applicable |
364,747 |
27-Jun-2012 |
23:40 |
Not applicable |
Kb2724140-glp-tr.cab |
Not applicable |
1,378,278 |
27-Jun-2012 |
23:40 |
Not applicable |
Kb2724140-syp-cons.cab |
Not applicable |
5,023,195 |
27-Jun-2012 |
23:40 |
Not applicable |
Kb2724140-syp-ee.cab |
Not applicable |
4,963,725 |
27-Jun-2012 |
23:40 |
Not applicable |
Kb2724140-syp-il.cab |
Not applicable |
4,158,693 |
27-Jun-2012 |
23:40 |
Not applicable |
Kb2724140-syp-syp.cab |
Not applicable |
4,157,606 |
27-Jun-2012 |
23:40 |
Not applicable |
Kb2724140-syp-tr.cab |
Not applicable |
4,854,416 |
27-Jun-2012 |
23:40 |
Not applicable |
Licensetermsar.rtf |
Not applicable |
101,414 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermscs.rtf |
Not applicable |
92,705 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsda.rtf |
Not applicable |
102,543 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsde.rtf |
Not applicable |
119,313 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsen.rtf |
Not applicable |
111,795 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermses.rtf |
Not applicable |
98,313 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermset.rtf |
Not applicable |
104,484 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsfi.rtf |
Not applicable |
107,418 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsfr.rtf |
Not applicable |
133,197 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermshe-il.rtf |
Not applicable |
4,258 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermshu.rtf |
Not applicable |
94,304 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsis.rtf |
Not applicable |
36,112 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsit.rtf |
Not applicable |
117,765 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsja.rtf |
Not applicable |
107,092 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermslt.rtf |
Not applicable |
125,197 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermslv.rtf |
Not applicable |
106,681 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsnb-no.rtf |
Not applicable |
118,245 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsnl.rtf |
Not applicable |
112,657 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermspl.rtf |
Not applicable |
118,887 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermspt-br.rtf |
Not applicable |
102,982 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsru.rtf |
Not applicable |
151,400 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermssv.rtf |
Not applicable |
117,960 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermsth.rtf |
Not applicable |
156,708 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermstr.rtf |
Not applicable |
105,693 |
09-Sep-2011 |
19:21 |
Not applicable |
Licensetermszh-hans.rtf |
Not applicable |
100,528 |
09-Sep-2011 |
19:21 |
Not applicable |
Axsetupsp.exe |
5.0.1100.45 |
1,636,568 |
27-Jun-2012 |
23:40 |
x86 |
Cabextractor.dll |
Not applicable |
19,184 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.dll |
5.0.1100.9 |
150,440 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
538,880 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
17,336 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
534,768 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
530,672 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
534,768 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,824 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
534,768 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,824 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
530,672 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
530,672 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
538,880 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,824 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
538,880 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1500.1212 |
16,320 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
534,768 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,824 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
530,672 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
530,688 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
542,960 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
17,848 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
530,672 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
534,768 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
530,688 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
530,672 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
534,784 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,824 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
534,784 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
547,056 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
18,872 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
530,688 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
559,360 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
20,408 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
530,672 |
27-Jun-2012 |
23:39 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
16,312 |
09-Sep-2011 |
19:34 |
x86 |
Axsetupsp.resources.dll |
5.0.1100.40 |
526,576 |
27-Jun-2012 |
23:40 |
x86 |
Microsoft.dynamics.setup.reportingservices.resources.dll |
5.0.1000.45 |
15,800 |
09-Sep-2011 |
19:34 |
x86 |
Cabextractor.dll |
Not applicable |
22,768 |
27-Jun-2012 |
23:40 |
x64 |
Microsoft Dynamics AX 2012
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Aximpactanalysis.exe |
Not applicable |
60,280 |
22-May-2012 |
19:19 |
x86 |
Axupdate.exe |
Not applicable |
60,264 |
22-May-2012 |
19:19 |
x86 |
Licensetermsar.rtf |
Not applicable |
2,170 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermscs.rtf |
Not applicable |
91,099 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsda.rtf |
Not applicable |
101,043 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsde.rtf |
Not applicable |
116,496 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsen.rtf |
Not applicable |
110,067 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermses.rtf |
Not applicable |
96,850 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermset.rtf |
Not applicable |
102,778 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsfi.rtf |
Not applicable |
105,989 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsfr.rtf |
Not applicable |
129,869 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermshe-il.rtf |
Not applicable |
43,376 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermshu.rtf |
Not applicable |
92,863 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsis.rtf |
Not applicable |
36,275 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsit.rtf |
Not applicable |
114,947 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsja.rtf |
Not applicable |
105,778 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermslt.rtf |
Not applicable |
122,400 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermslv.rtf |
Not applicable |
105,289 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsnb-no.rtf |
Not applicable |
115,558 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsnl.rtf |
Not applicable |
109,756 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermspt-br.rtf |
Not applicable |
101,382 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsru.rtf |
Not applicable |
148,307 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermssv.rtf |
Not applicable |
115,138 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermsth.rtf |
Not applicable |
153,644 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermstr.rtf |
Not applicable |
104,210 |
22-May-2012 |
19:19 |
Not applicable |
Licensetermszh-hans.rtf |
Not applicable |
99,131 |
22-May-2012 |
19:19 |
Not applicable |
Dynamicsax2012-kb2724140-extensions.axmodel |
6.1.1108.1470 |
228,120 |
09-Jul-2012 |
11:48 |
Not applicable |
Dynamicsax2012-kb2724140-foundation.axmodel |
6.0.1108.1470 |
433,432 |
09-Jul-2012 |
11:48 |
Not applicable |
Dynamicsax2012-kb2724140-fpplabels.axmodel |
6.0.1108.1470 |
194,840 |
09-Jul-2012 |
11:48 |
Not applicable |
Dynamicsax2012-kb2724140-syplabels.axmodel |
6.0.1108.1470 |
911,640 |
09-Jul-2012 |
11:48 |
Not applicable |
Axsetupsp.exe |
6.0.947.853 |
1,361,768 |
22-May-2012 |
19:19 |
x86 |
Axutillib.dll |
6.0.1108.806 |
821,480 |
22-May-2012 |
19:19 |
x86 |
Microsoft.dynamics.servicing.operations.dll |
6.0.888.436 |
35,752 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
382,848 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
370,560 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
374,656 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
374,656 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
370,560 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
378,752 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
370,560 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
374,656 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
370,560 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
374,656 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
370,560 |
22-May-2012 |
19:19 |
x86 |
Axsetupsp.resources.dll |
6.0.947.491 |
407,424 |
22-May-2012 |
19:19 |
x86 |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.