A country-specific update to add EHF collection letters for Norway is available for Microsoft Dynamics AX 2009 SP1 and for Microsoft Dynamics AX 2012


This article applies to Microsoft Dynamics AX 2009 Service Pack 1 (SP1) and to Microsoft Dynamics AX 2012 for Norway.

Summary

This article describes a Microsoft Dynamics AX feature that is specific to users in Norway.

More Information

EHF collection letters for Norway

Electronic invoices, credit notes, and reminders involve sending a data file in a standard format to the receiver. For Norway's public sector, the Elektronisk HandelsFormat (EHF) is the standard format.

The EHF format meets the requirements of the Norwegian Accounting Act. Invoices, credit notes, and reminders will not be accepted in .pdf format.

This update lets you send collection letters in the EHF format.

Conditions

The following conditions must be met before you work with the EHF collection letter feature:

  • The Norway configuration key must be activated.

  • In the Currency form that is called from Exchange rates (click General Ledger and then click Setup), ISO currency codes must be specified for all currency codes. The ISO code for e-invoices should follow the standard ISO code for currency and therefore be three characters long.

  • In the Country form that is called from Addresses (click Basic, and then click Setup), ISO country codes must be specified for all countries. The ISO code for e-invoices should follow the standard ISO code for countries and therefore be two characters long.

  • The scope of this feature is to produce collection letters in the required format and to save the letters in a file location. Send and receive details are then set up in Application Integration Framework (AIF) by an administrator. Or, a third-party tool can be used in this case.

  • AIF must be set up, and the company must already be running electronic collection letters in the EHF format.

  • The company must be enabled to send electronic collection letters in the EHF format.


Set up for EHF collection letters

To generate collection letters in the EHF format, follow these steps:

  1. In the Accounts Receivable list, click Periodic, click Interest and collection letter, and then click Creation of collection letter.

  2. Enter the selection criteria, and then click OK.

  3. In the Accounts Receivable list, click Periodic, click Interest and collection letter, and then click Collection letter note.

  4. Review all the collection letter notes.

  5. Print the collection letter.

  6. Click Send electronically.

  7. Post the collection letter.


Update information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, go to the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspxYou can also contact technical support for Microsoft Dynamics by telephone by using these links for country specific telephone numbers. To do this, go to one of the following Microsoft websites.

Partners

https://mbs.microsoft.com/partnersource/supportCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific hotfix will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific hotfix in question.

Installation information

For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have one of the following installed to apply this hotfix:

  • Microsoft Dynamics AX 2012 Cumulative Update 1

  • Microsoft Dynamics AX 2009 Service Pack 1


Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.

File information

This hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics AX 2009

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not applicable

61,672

27-Jun-2012

23:40

x86

Ecollectionletter_no.xsl

Not applicable

25,459

29-Jun-2012

00:55

Not applicable

Kb2724140-glp-cons.cab

Not applicable

4,304,267

27-Jun-2012

23:40

Not applicable

Kb2724140-glp-ee.cab

Not applicable

4,487,496

27-Jun-2012

23:40

Not applicable

Kb2724140-glp-il.cab

Not applicable

364,747

27-Jun-2012

23:40

Not applicable

Kb2724140-glp-tr.cab

Not applicable

1,378,278

27-Jun-2012

23:40

Not applicable

Kb2724140-syp-cons.cab

Not applicable

5,023,195

27-Jun-2012

23:40

Not applicable

Kb2724140-syp-ee.cab

Not applicable

4,963,725

27-Jun-2012

23:40

Not applicable

Kb2724140-syp-il.cab

Not applicable

4,158,693

27-Jun-2012

23:40

Not applicable

Kb2724140-syp-syp.cab

Not applicable

4,157,606

27-Jun-2012

23:40

Not applicable

Kb2724140-syp-tr.cab

Not applicable

4,854,416

27-Jun-2012

23:40

Not applicable

Licensetermsar.rtf

Not applicable

101,414

09-Sep-2011

19:21

Not applicable

Licensetermscs.rtf

Not applicable

92,705

09-Sep-2011

19:21

Not applicable

Licensetermsda.rtf

Not applicable

102,543

09-Sep-2011

19:21

Not applicable

Licensetermsde.rtf

Not applicable

119,313

09-Sep-2011

19:21

Not applicable

Licensetermsen.rtf

Not applicable

111,795

09-Sep-2011

19:21

Not applicable

Licensetermses.rtf

Not applicable

98,313

09-Sep-2011

19:21

Not applicable

Licensetermset.rtf

Not applicable

104,484

09-Sep-2011

19:21

Not applicable

Licensetermsfi.rtf

Not applicable

107,418

09-Sep-2011

19:21

Not applicable

Licensetermsfr.rtf

Not applicable

133,197

09-Sep-2011

19:21

Not applicable

Licensetermshe-il.rtf

Not applicable

4,258

09-Sep-2011

19:21

Not applicable

Licensetermshu.rtf

Not applicable

94,304

09-Sep-2011

19:21

Not applicable

Licensetermsis.rtf

Not applicable

36,112

09-Sep-2011

19:21

Not applicable

Licensetermsit.rtf

Not applicable

117,765

09-Sep-2011

19:21

Not applicable

Licensetermsja.rtf

Not applicable

107,092

09-Sep-2011

19:21

Not applicable

Licensetermslt.rtf

Not applicable

125,197

09-Sep-2011

19:21

Not applicable

Licensetermslv.rtf

Not applicable

106,681

09-Sep-2011

19:21

Not applicable

Licensetermsnb-no.rtf

Not applicable

118,245

09-Sep-2011

19:21

Not applicable

Licensetermsnl.rtf

Not applicable

112,657

09-Sep-2011

19:21

Not applicable

Licensetermspl.rtf

Not applicable

118,887

09-Sep-2011

19:21

Not applicable

Licensetermspt-br.rtf

Not applicable

102,982

09-Sep-2011

19:21

Not applicable

Licensetermsru.rtf

Not applicable

151,400

09-Sep-2011

19:21

Not applicable

Licensetermssv.rtf

Not applicable

117,960

09-Sep-2011

19:21

Not applicable

Licensetermsth.rtf

Not applicable

156,708

09-Sep-2011

19:21

Not applicable

Licensetermstr.rtf

Not applicable

105,693

09-Sep-2011

19:21

Not applicable

Licensetermszh-hans.rtf

Not applicable

100,528

09-Sep-2011

19:21

Not applicable

Axsetupsp.exe

5.0.1100.45

1,636,568

27-Jun-2012

23:40

x86

Cabextractor.dll

Not applicable

19,184

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

538,880

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,336

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

534,768

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

530,672

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

534,768

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

534,768

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

530,672

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

530,672

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

538,880

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

538,880

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1500.1212

16,320

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

534,768

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

530,672

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

542,960

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,848

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

530,672

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

534,768

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

530,672

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

534,784

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

547,056

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

18,872

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

530,688

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

559,360

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

20,408

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

530,672

27-Jun-2012

23:39

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

09-Sep-2011

19:34

x86

Axsetupsp.resources.dll

5.0.1100.40

526,576

27-Jun-2012

23:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

15,800

09-Sep-2011

19:34

x86

Cabextractor.dll

Not applicable

22,768

27-Jun-2012

23:40

x64

Microsoft Dynamics AX 2012

File name

File version

File size

Date

Time

Platform

Aximpactanalysis.exe

Not applicable

60,280

22-May-2012

19:19

x86

Axupdate.exe

Not applicable

60,264

22-May-2012

19:19

x86

Licensetermsar.rtf

Not applicable

2,170

22-May-2012

19:19

Not applicable

Licensetermscs.rtf

Not applicable

91,099

22-May-2012

19:19

Not applicable

Licensetermsda.rtf

Not applicable

101,043

22-May-2012

19:19

Not applicable

Licensetermsde.rtf

Not applicable

116,496

22-May-2012

19:19

Not applicable

Licensetermsen.rtf

Not applicable

110,067

22-May-2012

19:19

Not applicable

Licensetermses.rtf

Not applicable

96,850

22-May-2012

19:19

Not applicable

Licensetermset.rtf

Not applicable

102,778

22-May-2012

19:19

Not applicable

Licensetermsfi.rtf

Not applicable

105,989

22-May-2012

19:19

Not applicable

Licensetermsfr.rtf

Not applicable

129,869

22-May-2012

19:19

Not applicable

Licensetermshe-il.rtf

Not applicable

43,376

22-May-2012

19:19

Not applicable

Licensetermshu.rtf

Not applicable

92,863

22-May-2012

19:19

Not applicable

Licensetermsis.rtf

Not applicable

36,275

22-May-2012

19:19

Not applicable

Licensetermsit.rtf

Not applicable

114,947

22-May-2012

19:19

Not applicable

Licensetermsja.rtf

Not applicable

105,778

22-May-2012

19:19

Not applicable

Licensetermslt.rtf

Not applicable

122,400

22-May-2012

19:19

Not applicable

Licensetermslv.rtf

Not applicable

105,289

22-May-2012

19:19

Not applicable

Licensetermsnb-no.rtf

Not applicable

115,558

22-May-2012

19:19

Not applicable

Licensetermsnl.rtf

Not applicable

109,756

22-May-2012

19:19

Not applicable

Licensetermspt-br.rtf

Not applicable

101,382

22-May-2012

19:19

Not applicable

Licensetermsru.rtf

Not applicable

148,307

22-May-2012

19:19

Not applicable

Licensetermssv.rtf

Not applicable

115,138

22-May-2012

19:19

Not applicable

Licensetermsth.rtf

Not applicable

153,644

22-May-2012

19:19

Not applicable

Licensetermstr.rtf

Not applicable

104,210

22-May-2012

19:19

Not applicable

Licensetermszh-hans.rtf

Not applicable

99,131

22-May-2012

19:19

Not applicable

Dynamicsax2012-kb2724140-extensions.axmodel

6.1.1108.1470

228,120

09-Jul-2012

11:48

Not applicable

Dynamicsax2012-kb2724140-foundation.axmodel

6.0.1108.1470

433,432

09-Jul-2012

11:48

Not applicable

Dynamicsax2012-kb2724140-fpplabels.axmodel

6.0.1108.1470

194,840

09-Jul-2012

11:48

Not applicable

Dynamicsax2012-kb2724140-syplabels.axmodel

6.0.1108.1470

911,640

09-Jul-2012

11:48

Not applicable

Axsetupsp.exe

6.0.947.853

1,361,768

22-May-2012

19:19

x86

Axutillib.dll

6.0.1108.806

821,480

22-May-2012

19:19

x86

Microsoft.dynamics.servicing.operations.dll

6.0.888.436

35,752

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

382,848

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

378,752

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

374,656

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

370,560

22-May-2012

19:19

x86

Axsetupsp.resources.dll

6.0.947.491

407,424

22-May-2012

19:19

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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