Symptoms

You create a Database Logging item in Microsoft Dynamics AX 2009. However, the newly created Database Logging item is not displayed in the Database Log Setup grid as expected.

Cause

This problem occurs because the Life Science Electronic Signature configuration key in Production Series I is disabled.

Resolution

To resolve this problem, enable the Life Science Electronic Signature configuration key. To do this, follow these steps:

  1. Click Administration, expand Setup, expand System, and then click Configuration.

  2. Expand Production Series I.

  3. Click to select the Life Science Electronic Signature check box.

  4. Click Apply.

  5. Click OK when you are prompted to synchronize.

  6. Click OK.

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