• Move your device closer to the adapter. For best performance, your device should be within 23 feet (7 m) of your second display.

  • Move the adapter away from microwave ovens, cordless phones, or baby monitors. Common household electronics like these can cause radio frequency interference that may interfere with the connection between your device and the adapter.

  • If you don’t have enough room to plug the adapter into the HDMI port on your second display, use an HDMI extension cable. If you’ve plugged the adapter into the HDMI port at an angle, this can cause issues with the video quality.

  • If you’re using a Microsoft 4K Wireless Display Adapter and you've turned on HDCP with the Microsoft Wireless Display Adapter app, try turning it off.

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