Azure & Cloud Products Benefits Tab for MPN Partners in Partner Center

As a member of the Microsoft Partner Network, you have access to offers that include software, support, guidance and other resources that can help you, build and grow your Microsoft practice. These offers include purchasing a Microsoft Action Pack and attaining a silver or gold competency by meeting the requirements and paying the fee. You can compare these offers here.

Once you have purchased an Action Pack or attained a competency, the benefits included with these programs are visible in Partner Center via the Benefits tab. If you are the Global Admin or MPN Partner Admin for your organization, you can review, activate, sort and download the benefits of interest belonging to one of the category tabs.

For an overview of what’s included in these programs, review this article.

For more information about accessing your benefits in Partner Center, review this article.

For details about the benefits included Microsoft Action Pack and silver and gold competencies, review the license tables and the Microsoft Partner Network benefits usage guide.

Azure & cloud products tab in Partner Center

In Partner Center, the Azure & cloud products tab shows the usage-based subscriptions (Azure credit) and the license-based subscriptions (such as Office 365) that are provisioned to you, license quantity for each product, the offer type that provisioned that benefit product to you, the benefit type (whether it comes from core, or incremental) and the date of expiration of that benefit.

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Usage-based subscriptions - Microsoft Azure Credit

There are two types of Usage-based subscriptions that you could receive, depending on the offer or offers you have active for your Microsoft Partner Network membership - Microsoft Action Pack, silver competency, gold competency - monthly credit or bulk credit.

You can be provisioned with:

- $100/month (or equivalent in local currency) Azure monthly credit

or/and

- $6000, $12000 or/and $13000/year (or each of them equivalent in local currency) Azure bulk credit

To activate a Microsoft Azure subscription in Partner Center, you should assign the access to a user within the company (including to guest users), that has a user entry created in your Azure Active Directory.

For the $100/month (or equivalent in local currency) Azure monthly credit, you can add new users or remove users from this subscription at any moment in time by clicking on the dropdown sign, in line with the benefit you wish to activate.

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For the Azure Bulk (yearly) Credit the remove option is not available in Partner Center, but you can review the Troubleshooting scenarios at the end of this article if you need to transfer the bulk credit to someone else during your enrollment year

Azure Bulk (yearly) Credit subscription can’t be combined with other licensing, prepaid, or credit offers (for example Microsoft Enterprise Agreement, Cloud Solution Provider, Azure in Open, Azure Pass, Microsoft Action Pack, etc.).

License-based subscriptions

In the License-based subscriptions section of the Azure & Cloud Products tab, you will find all your cloud products that require a product key for activation, such as Microsoft O365, Microsoft Dynamics, Microsoft Intune, Azure AD basic, Power BI, etc., based on the offer or offers you have active for your Microsoft Partner Network membership - Microsoft Action Pack, silver competency, gold competency.

To activate the License based subscriptions, click on the dropdown symbol in line with the product of interest and read the instructions on how to redeem these keys. Once you have read the instructions, in the same pane you have a hyperlink that redirects you to the portal to redeem keys as well as the assigned key for your product.

a) To extend end date/add more licenses (seats) to an existing subscription, click here.

b) To activate a subscription for the first time (such as Office 365 E3, Microsoft Intune, Dynamics 365), click here.

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Please note that once a key is redeemed, the same key cannot be redeemed a second time, so make sure you are clear on whether you need to add more licenses (seats) or extend end date. Choosing to add more licenses (seats) and not extend end date, the system will provide you with less than 12 months of active subscription. 

Make sure you are logged in with the correct credentials and you will activate the keys on the correct tenant.

 

To extend the subscription end date, follow the steps below:

1. On the Benefits Page in Partner Center, expand the Cloud product you wish to extend the end date for, choose option a) and select the link to be redirected to the M365 Admin Center.

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2. Browse through the 4 Step Activation Walkthrough from Partner Center:

Step 1: Click on Activation Walkthrough

Step 2: Follow the guidance to copy and paste the activation link in the address bar of an InPrivate/Incognito browser session and click Next

Step 3: Ensure you are logged into the right tenant and click Next

Step 4: Click Finish

3. Once redirected to the M365 Admin Center, identify the Cloud product and click on Extend end date

4. In the new side panel, click on Redeem product key

5. Insert the 25 digits product key from Partner Center and click Validate.

6. After validating, you will receive some details about the product key. Click on Redeem

 

To add more licenses (seats) on an existing subscription, follow the steps below:

1. On the Benefits Page in Partner Center, expand the Cloud product you wish to add more licenses (seats) to, choose option a) and select the link to be redirected to the M365 Admin Center.

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2. Browse through the 4 Step Activation Walkthrough from Partner Center:

Step 1: Click on Activation Walkthrough

Step 2: Follow the guidance to copy and paste the activation link in the address bar of an InPrivate/Incognito browser session and click Next

Step 3: Ensure you are logged into the right tenant and click Next

Step 4: Click Finish

3. Once redirected to the M365 Admin Center, identify the product and click on Add licenses.

4. In the new side panel, click on Redeem product key

5. Insert the 25 digits product key from Partner Center and click Validate

6. After validating, you will receive some details about the product key. Click Redeem

If your existing subscription is Disabled/Expired, follow the below steps to activate a new one :

1. On the Benefits Page in Partner Center, expand the Cloud product you wish to reactivate, choose option b) and select the link to be redirected to the M365 Admin Center.

2. Browse through the 5 Step Activation Walkthrough from Partner Center:

Step 1: Click on Activation Walkthrough

Step 2: Follow the guidance to copy and paste the activation link in the address bar of an InPrivate/Incognito browser session and click Next

Step 3: Ensure you are logged into the right tenant and click Next

Step 4: Verify the subscription details prompted on-screen and click Next

Step 5: Click Finish

3. Once redirected to the M365 Admin Center, insert the 25 digits key from Partner Center, and once the key is validated click Next.

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4. In the next window, click redeem.

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5. The newly activated subscription will be available in the M365 Admin Center

If you are activating a subscription for the first time, follow the steps below:

1. On the Benefits Page in Partner Center, expand the Cloud product you wish to extend the end date for, choose option b) and select the link to be redirected to the M365 Admin Center.

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2. Browse through the 5 Step Activation Walkthrough from Partner Center:

Step 1: Click on Activation Walkthrough

Step 2: Follow the guidance to copy and paste the activation link in the address bar of an InPrivate/Incognito browser session and click Next

Step 3: Ensure you are logged into the right tenant and click Next

Step 4: Verify the subscription details prompted on-screen and click Next

Step 5: Click Finish

3. Once redirected to the M365 Admin Center, sign into your account using your AAD credentials

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4. In the new window, insert the 25 digits key from Partner Center, and once the key is validated click Next

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5. Once you confirm everything looks right, click redeem

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Note:

Each product key provides users with 12 months of service from today. However, if your existing users have an early renewal date, two dates will be averaged out (see Calculation) to make it easier to manage your subscriptions with a single end date for all of your users. No time is added or lost during the calculation.

Calculation:

[A (initial users) x B (time remaining on subscription) + C (new users) x (12 months) ] ÷ total number of users = new time remaining.

Scenario 1:

If you have 100 licenses active on a subscription and you are trying to extend the end date by using a key with 25 licenses, the end date will be extended by 3 months for the subscription with 100 licenses.

Scenario 2:

If you have 100 licenses active on a subscription and you are trying to extend the end date by using a key with 100 licenses, the end date will be extended by 12 months.

Scenario 3:

If you have 5 licenses active on a subscription and you are trying to extend the end date by using a key with 10 licenses, the end date will be extended by 24 months for the subscription with 5 seats.

Scenario 4:

If you are trying to extend the end date by using a key with more than 3x active licenses/seats, following error message would be displayed. This is by design since the subscription end date can be extended by a maximum of 3 years.

To reduce the number of licenses on an existing subscription, please contact Office support.

To use the most of your prepaid time, wait to renew your existing subscription until it is close to its end date.

Troubleshooting scenarios

1. Azure Bulk (yearly) credit transfer to a different user in your company

For Microsoft Azure Bulk Credit transfer scenarios, when you wish to transfer the already activated Azure Bulk credit benefit subscription from one user to another in your company (or you have wrongfully associated the benefit to an user in your company), please check if you can access it (see it) from your Azure portal account.

If that is the case, you should raise a support request to the Azure Support team to perform the transfer:

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If you cannot see your Azure Bulk credit in your Azure Portal account, please contact the MPN Support team.

Azure Bulk Credit offer can’t be combined with other licensing, prepaid, or credit offers (i.e., Microsoft Enterprise Agreement, Cloud Solution Partner, Azure in Open, Azure Pass, Action Pack, etc.).

​For any additional details regarding this offer, please access this page.

2. You are trying to activate Dynamics Add-on products and receive error: “You cannot redeem this product key based on the subscriptions you currently have.”

The products impacted by this error message are:

  • Microsoft Dynamics 365 Enterprise Edition – Additional Portal

  • Microsoft Dynamics 365 Enterprise Edition – Additional Non-Production Instance

  • Microsoft Dynamics 365 Enterprise Edition – Additional Portal Demo

  • Microsoft Dynamics 365 Enterprise Edition – Additional Non-Production Instance Demo

  • Microsoft Dynamics Employee Self Service

This error appeared due to the incompatibility of these products with the Base SKU, Dynamics 365 – Customer Engagement.

The products have been removed from the MPN Benefits portfolio and deactivated from Partner Center.

Should you need these products further on, please consider obtaining them through alternative paths, such as commercial licenses, Volume Licensing or CSP purchase, based on their availability.

Please note starting April 1st 2019, there were some changes performed to the Common Data Service. More details available below:

Announcement

We are making changes to the Common Data Service to provide a scalable solution that is optimized to store and manage different data types. Effective April 1, 2019 Common Data Service will offer the following data storage options:

  • Common Data Service Database Capacity to store entity definitions and data

  • Common Data Service Log Capacity for user activity and to track data changes

  • Common Data Service File Capacity for file attachments

New Dynamics 365 Customer Engagement and PowerApps customers will receive a tenant wide default entitlement for each of these storage types and additional per full user subscription license entitlements. Additional storage can be purchased in 1 GB increments if needed.

In addition to the changes listed above Dynamics 365 Customer Engagement customers no longer need to purchase additional production or non-production environments for Common Data Service. New environments can be created as long as at least 1 GB of database storage is available.

Each environment created, consumes at least 1 GB of database capacity.

How do you create new environments in Common Data Service?

You can create new environments when at least 1 GB of database capacity is available. Click on the link below to learn how to create new environments:

https://docs.microsoft.com/en-us/power-platform/admin/create-environment

Note: Business Central platform capacity entitlements remain unaltered at this time.

Find more info about the changes by accessing the following link:

https://mbs.microsoft.com/Files/partner/365/PriceOrder/BusinessApplicationsdatabasestorageFAQ.pdf (Please note that this link is accessible only to partners using Dynamics 365 Customer Engagement)
 

3. How to filter benefits?

There are added filtering capabilities in all of the benefits tabs (Azure & Cloud products, Software products, Visual Studio Subscriptions, Technical benefits and Go-to-Market) that are Benefit type and Offer type. With these filtering capabilities you can:

Choose to see what benefits were provisioned to you by Benefit type (Core/ Incremental).

Choose to see what benefits were provisioned to you by all active offers in your account or by individual offers in your account.

Also, a Search box has been added where the partner can search a specific product.

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Note: To access, view and manage MPN Benefits, Guest users need to have Global Admin/MPN Partner Admin roles. Please find below the experience in Partner Center for a Guest user with no admin privileges on the tenant.

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Related Resources

Migrating from Office 365 E3 to Microsoft 365 Business Premium

What is Microsoft 365 Business Voice?

Country and region availability for Business Voice

Contact Microsoft Partner Support

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