Can't share PPT in Skype for Business 2016 (Click-to-Run) when blocking legacy PowerPoint file formats

Symptoms

In the PowerPoint File Block Settings, you block opening or saving for PowerPoint 97-2003 Presentations, Shows, Templates, and Add-in Files. When you try to share a PowerPoint presentation in Microsoft Skype for Business 2016, even when an Office Online Server is used to present the file, the presentation fails.

Cause

Skype for Business, for compatibility with legacy clients, exports PowerPoint files by using this legacy format. When the format is blocked, the export fails. This causes the sharing process to fail.

Resolution

To fix this issue, make sure that the client version is higher than 16.0.130231.20000.


Important


Enabling this fix will break compatibility with Lync Server 2010 and earlier clients. Users can still join via the Skype for Business Web App if their client is not compatible.


To enable this fix, create a policy by using one of the following options:

  1. Create the following registry key on the client computers:

    Root: HKEY_LOCAL_MACHINE or HKEY_CURRENT_USER

    Key: Software\Policies\Microsoft\Office\16.0\Lync

    Value Type: DWORD

    Value Name: DisableGenerationOfLegacyPPTFiles
    Value Data: 0x00000001

  2. Create the following client policy entry by using the Skype for Business PowerShell:

    $x = New-CsClientPolicyEntry -Name "DisableGenerationOfLegacyPPTFiles" -Value "true"
    Set-CsClientPolicy -Identity "<ClientPolicyName>" -PolicyEntry @{Add=$x}

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×