Clipchamp Cloud Storage Frequently Asked Questions

Why is Clipchamp asking me to save my projects to Microsoft OneDrive?

Clipchamp is now integrated with OneDrive, ensuring optimal storage for our Clipchamp subscribers via the cloud. Projects are automatically saved, to help ensure they are safe, secure, and accessible. Additionally, with OneDrive, you can now export and share videos across different devices by logging in with your Microsoft account. You can also store projects on your local device disk if you wish to archive them.

When is this change happening?

Changes to the free account tier started in late August 2025. Changes to Clipchamp Premium begin on January 20, 2025.

Are Clipchamp Work or Education subscriptions included in these changes?

Clipchamp Work or Education subscriptions provided to you by your work or school already store video editing projects in OneDrive and remain unchanged.

How do I ensure my existing projects are not lost?

Saving projects in OneDrive will ensure your projects are safely stored and available for future editing. If you encounter any issues with saving your editing projects, the following suggestions can help - Troubleshooting OneDrive-backed Clipchamp editing projects​​​​​​​.

How does Clipchamp help me manage the amount of cloud storage my projects are taking up?

You can see your storage on the homepage after logging into the Clipchamp video editor, so you know how much free space you have in OneDrive. When browsing your projects, you can also see which ones are backed up and editable across devices, and which ones are not. For efficient use of your cloud storage, you can choose which projects to back up to OneDrive or not.

What happens if I choose not to save my projects to OneDrive?

If you don't want to save your existing projects to OneDrive, you can archive them to your local disk. However, to edit again in the future, you'll need to upload them to OneDrive.

Will project folders remain untouched?

Clipchamp will no longer display folders in its user interface. To organize your projects, you'll have to do this on OneDrive similar to your other files.

Additional options to save projects will still be available to users.

How do I cancel my subscription?

If you wish to cancel your Clipchamp Premium subscription, visit this page for instructions. 
 
If you wish to cancel your Microsoft 365 subscription, visit this page for instructions. If you purchased a Microsoft 365 subscription with recurring billing from a third-party retailer instead of the Microsoft Store, contact the third-party retailer directly to cancel your subscription.

Why am I being encouraged to switch from Clipchamp Premium to Microsoft 365 Personal?

Clipchamp is now included as part of the Microsoft 365 Personal and Family subscriptions, ensuring our subscribers have access to all their favorite apps, making the switch between apps more seamless.

What Clipchamp features will I still have access to?

By switching to Microsoft 365 Personal, you will have access to the following features:

• 1 TB of cloud storage: Store, back up, and edit videos across devices with 1,000 GB of cloud storage

• Premium Clipchamp features: Enjoy watermark-free exports, 4K (UHD) resolution, premium audio, image, and video stock, exclusive filters and effects, and brand kit for easy use of your brand assets.

• Continuous innovation: Access new Clipchamp features as they are released.

• Productivity apps with Microsoft Copilot: Work faster and smarter with AI-powered tools across Microsoft apps.

How do I ensure my projects have been saved to OneDrive correctly?

If you have previously selected to back up your projects to the cloud, up to 1 TB of your projects will automatically be saved to OneDrive. For storage solutions beyond 1 TB, please contact our support team.

I’m a Clipchamp Premium monthly subscriber, how will changes to Clipchamp impact me?

For access to 1 TB of data, monthly Clipchamp subscribers are encouraged to switch to a Microsoft 365 Personal or Family subscription. Subscribers that don’t switch to Microsoft 365 will have 5 GB of cloud storage through Clipchamp.

If you already have a Microsoft 365 subscription, please sign in to Clipchamp with those credentials.

I switched to Microsoft 365 but was also charged for my monthly Clipchamp subscription. What do I do?

If you have been double charged, please contact our support team.

How much storage is available to Free users?

Free users will receive 5 GB of cloud storage.

What happens if I have more than 5 GB of data?

We encourage free users with over 5 GB of data to either download their projects locally to their device or upgrade to Microsoft 365 Personal for 1 TB of secure Microsoft cloud storage, 6 TB of storage (1 TB per user) on a Family plan. Learn more about Microsoft 365 subscriptions.

I’m a Clipchamp Free user and have a Microsoft 365 subscription. What are my options?

If you are already a Microsoft 365 Personal or Family subscriber, you can log in to Clipchamp with your Microsoft username and password to access 1 TB of free cloud storage.

Can I purchase additional storage?

Yes, subscribers can switch to Microsoft 365 Personal for up to 1 TB of cloud storage. Learn more here.

I’m a Microsoft 365 subscriber, how will changes to Clipchamp impact me?

As a Microsoft 365 Personal and Family Subscriber, you’re all set to save your projects in OneDrive. To continue using Clipchamp, you will need to move your projects. Next time you open Clipchamp, follow the prompts to back up your selected projects to the cloud. 

If you wish not to save your projects to OneDrive, you can download them to your local device and upload them to OneDrive at any point in the future.