Introduction

This article focuses on recent and upcoming compatibility testing for Microsoft Dynamics CRM 2016. It also focuses on the most common compatibility questions that are processed by Microsoft Dynamics Technical Support. This article does not indicate Microsoft Dynamics CRM compatibility for all products. This article supplements the information in the Microsoft Dynamics CRM Implementation Guide.

More Information

The products that have a status of "TBD" are being considered for future compatibility. When the testing of these products is complete, this article will be updated to show the revised status values.

Microsoft Dynamics CRM 2016

The following products have been tested or are currently being tested for compatibility with Dynamics CRM 2016. The Minimum CRM version and CRM build number fields list the minimum Microsoft Dynamics CRM version that has been tested and that is compatible with the listed product.

Product

Minimum CRM version

CRM build number

Status

.Net Framework 4.0

RTM

8.0.0.1088

Compatible

.Net Framework 4.5

RTM

8.0.0.1088

Compatible

.Net Framework 4.5.1

RTM

8.0.0.1088

Compatible

.Net Framework 4.5.2

RTM

8.0.0.1088

Compatible

.Net Framework 4.6

RTM

8.0.0.1088

Compatible

Apple Safari (latest publicly released version) running on Mac OS X 10.8 (Mountain Lion), 10.9 (Mavericks), 10.10 (Yosemite), or Apple iPad

RTM

8.0.0.1088

Compatible

Active Directory Federation Services in Windows Server 2008 (AD FS 2.0)

RTM

8.0.0.1088

Compatible

ActiveDirectoryFederationServicesinWindowsServer2008 R2

RTM

8.0.0.1088

Compatible

Active Directory Federation Services in Windows Server 2012

RTM

8.0.0.1088

Compatible

Active Directory Federation Services in Windows Server 2012 R2

RTM

8.0.0.1088

Compatible

Active Directory Federation Services in Windows Server 2016

Dynamics 365

Not Compatible

Azure virtual machines (support for Microsoft Azure virtual machines)

RTM

8.0.0.1088

Compatible - Requires Azure Premium Storage

Citrix (XenApp) 6.5

RTM

8.0.0.1088

Compatible

Citrix (XenApp) 7.0 up to 7.18

RTM

8.0.0.1088

Compatible

CRM 2011 for Outlook Client

-

-

Not Compatible

CRM 2013 for Outlook Client

-

Not Compatible

CRM 2015 for Outlook Client (No Offline Capabilities)

RTM

8.0.0.1088

Compatible

CRM 2016 for Outlook Client

RTM

8.0.0.1088

Compatible

Exchange Online (E3 SKU Only)

RTM

8.0.0.1088

Compatible

Exchange Server 2003

-

-

Not Compatible

Exchange Server 2007

-

-

Not Compatible

Exchange Server 2010 Standard

RTM

8.0.0.1088

Compatible

Exchange Server 2010 Enterprise

RTM

8.0.0.1088

Compatible

Exchange Server 2013 Standard

RTM

8.0.0.1088

Compatible

Exchange Server 2013 Enterprise

RTM

8.0.0.1088

Compatible

Exchange Server 2016

RTM

8.0.0.1088

Compatible

Google Chrome (latest publicly released version) running on Windows 10, Windows 8.1 or Windows 8, or Windows 7, or Google Nexus 10 tablet

RTM

8.0.0.1088

Compatible

IIS 7.0

-

-

Not Compatible

IIS 7.5

-

-

Not Compatible

IIS 8.0

RTM

8.0.0.1088

Compatible

IIS 8.5

RTM

8.0.0.1088

Compatible

IIS 10.0

RTM

8.0.0.1088

Compatible

Internet Explorer 7

-

-

Not Compatible

Internet Explorer 8

-

-

Not Compatible

Internet Explorer 9

-

-

Not Compatible

Internet Explorer 10 on Windows 8, or Windows 7 (no longer supported)

RTM

8.0.0.1088

Compatible

Internet Explorer 11 on Windows 10, Windows 8.1, or Windows 7

RTM

8.0.0.1088

Compatible

Microsoft Dynamics CRM 2015 Email Router

-

-

Not Compatible

Microsoft Dynamics CRM 2016 Email Router

RTM

8.0.0.1088

Compatible

Microsoft Edge on Windows 10

RTM

8.0.0.1088

Compatible

Microsoft SharePoint 2007

-

-

Not Compatible

Microsoft SharePoint 2010 SP2 (all editions)

RTM

8.0.0.1088

Compatible

Microsoft SharePoint Foundation 2013

RTM

8.0.0.1088

Compatible

Microsoft SharePoint 2013

RTM

8.0.0.1088

Compatible

Microsoft SharePoint 2016 (Server-based Integration only)

Dynamics 365

8.2.0.0749

Compatible

Microsoft SQL Server 2005

-

-

Not compatible

Microsoft SQL Server 2008 (all versions)

-

-

Not compatible

Microsoft SQL Server 2008 R2 (all versions)

-

-

Not compatible

Microsoft SQL Server 2012 Enterprise SP1 (x64)

RTM

8.0.0.1088

Compatible

Microsoft SQL Server 2012 Business Intelligence SP1 (x64)

RTM

8.0.0.1088

Compatible

Microsoft SQL Server 2012 Standard SP1 (x64)

RTM

8.0.0.1088

Compatible

Microsoft SQL Server 2012 Developer SP1 (x64)(for non-production use only)

RTM

8.0.0.1088

Compatible

Microsoft SQL Express 2012 (x86 only) (CRM for Outlook 2016)

RTM

8.0.0.1088

Compatible

Microsoft SQL Server 2014 Enterprise with Service Pack 2 (x64)

RTM

8.0.0.1088

Compatible

Microsoft SQL Server 2014 Business Intelligence with Service Pack 2 (x64)

RTM

8.0.0.1088

Compatible

Microsoft SQL Server 2014 Standard with Service Pack 2 (x64)

RTM

8.0.0.1088

Compatible

Microsoft SQL Server 2014 Developer with Service Pack 2 (x64) (for non-production use only)

RTM

8.0.0.1088

Compatible

Microsoft SQL Server 2016, Developer, with Cumulative Update 2 (CU2) (for non-production use only) Must have updates installed from Update Catalog

RTM

8.0.0.1088

Compatible

Microsoft SQL Server 2016, Standard with Cumulative Update 2 (CU2) Must have updates installed from Update Catalog

RTM

8.0.0.1088

Compatible

Microsoft SQL Server 2016, Enterprise with Cumulative Update 2 (CU2) Must have updates installed from Update Catalog

RTM

8.0.0.1088

Compatible

Mozilla Firefox (latest publicly released version) running on Windows 10, Windows 8.1, Windows 8, or Windows 7

RTM

8.0.0.1088

Compatible

Office 2003

-

-

Not Compatible

Office 2007

-

-

Not Compatible

Office 2010 (Cached-Exchange Mode Only)

RTM

8.0.0.1088

Compatible

Office 2013 (Cached-Exchange Mode Only)

RTM

8.0.0.1088

Compatible

Office 2016 (Cached-Exchange Mode Only)

RTM

8.0.0.1088

Compatible

Office 365 (Cached-Exchange Mode Only)

RTM

8.0.0.1088

Compatible

Windows 7 Service Pack 1 (for clients)

RTM

8.0.0.1088

Compatible

Windows 8.0 (for clients)

RTM

8.0.0.1088

Compatible

Windows 8.1 (for clients)

RTM

8.0.0.1088

Compatible

Windows 10 (for clients)

RTM

8.0.0.1088

Compatible

Windows Server 2003

-

-

Not compatible

Windows Server 2008 (all versions)

-

-

Not compatible

Windows Server 2008 R2 (all versions)

-

-

Not compatible

Windows Server 2012 Foundation

-

-

Not compatible

Windows Server 2012 Essentials

-

-

Not compatible

Windows Server 2012 Datacenter

RTM

8.0.0.1088

Compatible

Windows Server 2012 Standard

RTM

8.0.0.1088

Compatible

Windows Server 2012 R2 Datacenter

RTM

8.0.0.1088

Compatible

Windows Server 2012 R2 Standard

RTM

8.0.0.1088

Compatible

Windows Server 2016

Dynamics 365

8.2.0.0749

Compatible

Windows Small Business Server

-

-

Not compatible

Windows Vista (for clients)

-

-

Not Compatible



For a list of mobile supportability with Microsoft Dynamics CRM 2016, please see the following link:

CRM for Tablets, CRM for Phones, and Tablet Browser support for Microsoft Dynamics CRM


Notes

  • The CRM for Outlook client does not support Outlook configured in Online for tracking or synchronization (non-Cached Exchange mode)

For more information about System Requirements, see the System Requirements and Required Components section of the Microsoft Dynamics CRM 2016 Implementation Guide.

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