Default website and www CNAME record created by a domain registrar

When you buy a domain at a domain registrar, like HiChina sometimes a default website is created for you. When the registrar creates the website, they add a www CNAME record for your domain so people can get to the site by using, for example,

If you’re not sure if you already have a website with your domain, try going to to check it out, where is your domain name.

If you have a SharePoint Online Public Website (no longer available) in Office 365, and you already had a website with your custom domain, when Office 365 set up your domain to work with Office 365 email and other services, your SharePoint Online Public Website may have been set up with the URL This means you won’t be able to get to the original site at your domain registrar, if you have one, using Instead, when someone goes to, they’ll see your SharePoint Online Public Website.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.