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This article describes the issues that are fixed in the Microsoft Office 2010 hotfix package that is dated August 13, 2013.


Issues that this hotfix package fixes

  • Assume that the vertical axis of a linked Excel chart is rotated 270 degrees. When you copy or change a field code of the chart in Word 2010, the label text of the vertical axis becomes unreadable.

  • When you print a document in the booklet layout in Word 2010, horizontal white lines appear across the printed document.

    Note This issues occurs on HP printers.

  • Assume that you edit a formula in a document in Word 2010. When you save and then open the document again,¬†it is corrupted. Additionally, you receive the following error message:

    Location: Part: /word/document.xml Line: <Line #> Column: <Column #>

  • When you print a document in Word 2010, the content at the bottom of text boxes is truncated. This issue occurs if the text boxes contain multiple paragraphs that have horizontal borders.

  • Assume that a document has a MultiLine content control that contains a line break. When you open the document in Word 2010, a digital signature is declared invalid. However, no edit is made to the document.

  • Assume that there is a template on a network share that is inaccessible or slow. When you open a binary document based on the template in Word 2010, it takes longer than expected to open the document.

  • Assume that a document contains a list in a content control. When you use Visual Basic for Applications (VBA) to convert the numbered list to plain text in Word 2010, the number for the first list item appears outside the content control.

  • When you use the Send as Attachment option in Word 2010, the attached document has a duplicate extension. This issue occurs if the original document's extension is uppercase.

  • When you use VBA to attach a template from a network share to a document, a global variable is populated in Word 2010. However, the global variable is inaccessible.

  • Table captions are sometimes¬†printed incorrectly if the document is marked as "final" in Word 2010.

  • When you insert an EPS image by using the Insert and Link option in the Insert Picture dialog box, the image is not embedded in Word 2010.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To apply this hotfix package, you must have either Microsoft Office 2010 Service Pack 1 (SP1) or Service Pack 2 (SP2) installed. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

  • 2510690 List of all Office 2010 SP1 packages

  • 2687521 List of all Office 2010 SP2 packages

Restart requirement

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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