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Support for Internet Explorer ended on June 15, 2022

Internet Explorer 11 has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. If any site you visit needs Internet Explorer 11, you can reload it with Internet Explorer mode in Microsoft Edge. We recommend you use Microsoft Edge  for a faster, more secure and more modern web browsing experience.

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Consider this scenario:

  • Internet Explorer 9 or above is installed on your PC

  • Canon Easy-WebPrint EX is installed on your PC

When you start Windows Internet Explorer, you receive the following error message:

Canon Easy-WebPrint EX isn't compatible with Internet Explorer and is temporarily disabled


The Canon Easy-WebPrint EX plug-in is an add-in for Internet Explorer. Your current version of the Canon Easy-WebPrint EX plug-in is incompatible with the version of Internet Explorer installed on the PC.



To resolve this issue, go to the Canon website to search for and download the most recent version of the Canon Easy-WebPrint EX plug-in.

Note: For Internet Explorer 10, add-ons and toolbars will only work in Internet Explorer for the desktop.

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