BUG #: 52647 (Content Maintenance)BUG #: 10261 (MBS Portal Applications)
Symptoms
Consider the following scenarios in Business Portal for Microsoft Dynamics SL and for Microsoft Business Solutions - Solomon:
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When you click the Time link under the Project center page in Business Portal, you receive the following error message:
Error retrieving Project Employee information on Time entry
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When you click the Document Approvals link under the Project center page in Business Portal, you receive the following error message:
Error in /Application the resource cannot be found in Time and Expense approval
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Under the Project center page in Business Portal, you receive the following error message in the Communicator Web Part:
Error retrieving Project Employee information: ERROR
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When you click the Edit or Reject link under the Executive Line Item Approvals page for an expense item, you receive the following error message:
ASP Error encountered in: GRFUNCTION.ASP / IsModuleUnlocked Error #424 Object required
Cause
This problem occurs because a valid back-office ID is not assigned to a role.
Note In the Manage Business Portal Users pane, the Back Office ID box for a role that is assigned to the Business Portal user contains the default Unspecified value.
Resolution
To resolve this problem, assign a valid back-office ID to the role that does not have a valid back-office ID. To do this, follow these steps:
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Sign in to Business Portal as the administrator.
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Click Site Settings, and then click Manage Business Portal Users.
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In the User List Web part, select the appropriate user ID.
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In the User Properties Web part, click the Roles tab.
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Assign a valid back-office ID to the role that does not have a valid back-office ID.
The issue that is described in the Symptoms section does not apply to Microsoft Dynamics SL 7.0.